Mailbox not visible in EMC

Hello.

I have a mailbox that is moved from exchange 2010 to Exchange 2013 using Cmdlet Move-mailbox. After moving the mailbox is not visible in the EMC in Exchange 2013. However, it appears using Get-Mailbox cmdlet.
Any ideas on why it does not appear in EMC?

Thanks.

April 27th, 2015 3:28am

Hi Roger,

Hope you are refering to New-MoveRequest cmdlet. Let me know, if you have used anything else. Move-Mailbox is Exchange 2007 cmdlet and can't be used to move it to Ex2013.

  • Check which OU, the mailbox has moved to.
  • Check if AD replication is fine, the Shell might be pointing to some other DC and EAC somwhere else.
  • Check if you have any receipent scope defined in the EAC search scope.
  • Doest Get-Mailbox confirms the database is Ex2013

Below command would tell you the location of the object.

Get-Mailbox -Id User1 | fl Name,DistinguishedName,Database

Please note in some scenarios Get-Mailbox Doesnt return the correct updated info, use the below cmdlets:

get-mailbox -Id User1 | get-mailboxstatistics |fl Displayname, ServerName, Database

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April 27th, 2015 7:14am

Hi,

I hope you are referring to EAC in exchange 2013, not EMC. Whats the exact command to move mailbox?

Please use the EMC in exchange 2010 to view the status of a move request.

Troubleshooting Mailbox Moves

https://technet.microsoft.com/en-us/library/dd638094(v=exchg.141).aspx

Best Regards.

April 27th, 2015 9:32pm

Hi, Roger Espen.

Any updates? How is the thing going?

Best Regards.

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April 30th, 2015 10:30pm

Hello.
Sometimes the solution is fortunately quite simple.
It turned out that some of the mailboxes was set as Shared, and they do have a different view in EMC 2013. So they lay there.
But thank you for all your help.

Regards

Roger

May 5th, 2015 7:17am

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