Hi All, We have a shared mailbox that multiple users access. The supervisor would like to get a report comparing the time of when a message was recieved versus when it was replied to. There are literally thousands of messages, so it would be difficult to manually check this. Any help would be greatly appreciated. Jason

I think you would have to write a program that walks through the mailbox content and fishes out the data he wants. Outlook VBA might be able to do that. You'll probably have to hire a developer unless you can find something standard out there. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."