Hello Team,

I am having issues with calling Skype users through outlook

I have installed Skype App in my desktop it is Win 8

It is not Skype for business. It is public skype

Can I make Skype calls through hover over the outlook contacts and get the call button visible?

Is it possible?

Only when you install Skype for Desktop. The Skype App doesn't integrate with Outlook.

You can download Skype for Desktop here:
http://www.skype.com/en/download-skype/skype-for-computer/

when installing Skype of Desktop and then going into Contacts would it be giving options to directly call the person through Skype?

when it will give option? I need to add the IM Address in the IM Address field? how? do you have any idea

Hi,

I haven't seen this integration either, but you can call Outlook Contacts from Skype in another way.

Can I call my Microsoft Outlook contacts in Skype?

"You can show your Microsoft Outlook contacts in Skype and call them with a little Skype Credit or a subscription. If you do this, all contacts in your Outlook address book with a phone number will be displayed in your contact list.

Outlook contacts will only appear in Skype on the computer where your Outlook address book is stored. So if you sign in to Skype on another computer you wont see your Outlook contacts in Skype. However, when you add or import contacts, they will appear in your Contact list no matter where you sign in from.

To enable Show Outlook contacts, in the menu bar click Contacts > Show Outlook Contacts. Once you have done this, your Outlook contacts will be shown in your contact list.

To filter your contact list to display only your Outlook contacts, in your contact list click the dropdown arrow next to All contacts and select Microsoft Office Outlook.

You can call an Outlook contact in the same way as you would call any other Skype contact, but you will need a little Skype Credit or a subscription. Note that if the Outlook contact has more than one number stored, you will see multiple tabs in the calling area. Select the tab for the number you want to call and then click the green call button. You will need to update an Outlook contacts information in Outlook before it can be updated in Skype. Whenever you update or add a new contact in Outlook, and wish to display them in Skype, you will need to enable and then re-enable Show Outlook Contacts."

Maybe the option above can be helpful to you.

Regards,

Melon Chen
TechNet Community Su

Thank you so much

I was searching for the same when the first post came from Robert

I tried the below steps and was not able to see any free busy information too

I have a office 365 account and added one contacts username@live.co.uk in the contact list

in the IM section of the contact i have saved the same username

I then download the dekstop client software of skype with the username@live.co.uk and then i gone back to contact list of outlook to see if i am able to see the IM presence. but no i was not able to see the IM presence and i was not given any option to directly call from the call back as call button in the contact is greyed out.

Do you have any idea if i am using a O365 subscription and wanted to make skype call from Outlook it is possible? as your post suggested that it is not? Right?

Have you already verified in the Registry that Skype has been set as the default IM application?
See: Setting Skype, Messenger, Lync or Communicator as the default IM client for Outlook