Hi thereSituation: our marketing has sent about 600 mails to our external customers - as she tought.Afer we run a TransportLog-Check, we found out, just 200 of them had the status "SEND" in the message tracking tool.So, have you got any idea, how i can find out, where those mails are?Additional information; we have used an 3rd party tool wich logs on to the exchange with username and password and send the mail trough it.Additional question; what is the maximum size of connections on the exchange transport server, wich he handles with normal mode?And when does he message throttling?!Thanks, adrian

Hi Adrian, If i understand correctly your marketing guys are claiming that they have sent to 600 however we find only 200 after tracking for messages. Which version by the way? I went through the same in the past and all i did was configured the users mailbox on my machine and checked the sent items and exported the list of addresses including dl's to which the mail was sent. As i had exchange 2007 i did get-distributiongroupmember "dlname" | export-csv "members.csv"did this for all the dl's. Thats it after some manual effeort i found that their claims were wrong. the mail was sent to only 1000 but they claimed having sent it to 4000. If this is not the case we should see atleast failed status for those messages which were not delievred. We shud also consider tracking messages on all hub transport servers if we have multiple hub's.Thanks Shiv

Before you spin your wheels, don't take marketing's word for this. Check her Sent Items folder to verify that she really did send that many messages.Jim McBee - Blog - http://mostlyexchange.blogspot.com

Besides,please try to use Queue Viewer from Toolbox to check if any messages has been hung there.Regards,Xiu

hi,as Xiu said you can use Queue Viewer to check your messages status.and also you can use mailDetective for Exchange. http://www.advsoft.info/products/maildetective/regards;Mumin CICEK | Exchange - MVP | www.cozumpark.com | www.mumincicek.com

hi shivthanks for your responseyes, you get it right, they clamed that they have sent to 600. the difficult thing is, they werent internal contacts. the recipients are all customers.as i get your tipp, we should do a get-distributiongroupmember on our exchange 2007, but not practicable for external mail adresses.what they did is, they used a excel list of all customer mail-adresses and used a 3rd party mailer to send that via smtp of our exchange server.so the idea to look on the send items did not work at all. because there isnt a send-items folder in this program.the other ideas of watching the queue viewer is good, if they were some mails in there - the only thing i saw is "0 mails queued".mailDetective looks like a nice tool, but just a good goodie to vizualize what i see when i'm using powershell.the problem still persists - 600 mails in the "to"-field to send out, only 200 mails trackable with exchange message tracker or powershell.with the message tracker i also found out, there weren't any failed mails, just send, delivered and recieved. seems to be ok then.thanks,uerueluem