Hello Jason, I suggest you configure this account on another computer to have a try (with online mode). If on this client, time is the same as your owa show, I think this may issue on that client. If this issue also occur on other computers, I suggest you reset retention policy on that mailbox to have a try. Thanks, Evan Liu TechNet Subscriber Supportin forum If you have any feedback on our support, please contact tngfb@microsoft.com Evan Liu TechNet Community Support

Hello, Any updates on this issue? Thanks, Evan Liu TechNet Subscriber Supportin forum If you have any feedback on our support, please contacttngfb@microsoft.comEvan Liu TechNet Community Support

Running Exchange 2010 SP2 RU4 We are just starting to roll out Retention Policies and I've read quite a few forum posts. The main question that we have right now is why when viewing an item via Outlook Web Access it will show one expiration date and when viewing that same message via Outlook it will show a very different date? Outlook shows message expires 12/30/2011, Outlook Web Access shows message expires 9/13/2012. I've ran the MFA (start-managedfolderassistant - on the mailbox a couple of times, rebooted the servers, just installed RU4. JasonJason Meyer