I purchased Office Professional 2010 and started to install it. It asked for the Key before it started, so I entered it and it installed the complete program. Now, when I enter an individual program such as Word or Excel I get a message stating the key is not valid. The box was sealed in plastic with the MC multi-colored seal intact on the box and the key was inside the box. Any idea what the problem is. I bought it on e-Bay from a seller that had very good stats and the reviews from others who bought the program had no problems and said how easy it was to install it.
Microsoft 2010 says Activation Key is not valid for the individual programs. Any help?
July 2nd, 2013 1:37pm
Hello Ted,
Can you try opening Word > Files > Help and on the right you should have something like "modify product key" or "Activate office with key". Use the same key and if it doesnt work then you key might be already in use...
Hope it help and solve your problem.
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July 2nd, 2013 2:07pm
Hi,
the Onliine Solution Wizard http://support.microsoft.com/kb/836178
may explain the issue - if your computer has a trial/preload, you may actually have two installations of Office (two different types) and one is activated, the other is not activated.
July 2nd, 2013 5:20pm