Microsoft Exchange Forms-Based Authentication service service terminated
I spent most of the day troubleshooting why OWA stopped working.. (after the login page i'd get a blank/white page), also if I used Windows Authentication OWA would work.
Turns out its due to the Microsoft Exchange Forms-Based Authentication service crashing on startup.
I have three services in my event log that are terminating on startup, oddly if I start them manually or load them with "Automatic (Delayed Start)" their fine, but in the default "Automatic" configuration they output these errors..
Not sure how to correctly fix it, any ideas?
Running Exchange 2010 SP1 Rollup 2
Event Log
The Microsoft Exchange Forms-Based Authentication service service terminated with service-specific error %%-2147467259.
---
The Microsoft Exchange Service Host service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
A timeout was reached (30000 milliseconds) while waiting for the Microsoft Exchange Service Host service to connect.
---
The Microsoft Exchange Protected Service Host service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
A timeout was reached (30000 milliseconds) while waiting for the Microsoft Exchange Protected Service Host service to connect.
February 10th, 2011 3:21am
Hi,
Please try to create a new OWA virtual direcotry:
1. Open ems, type:
Remove-OwaVirtualDirectory -identity "Contoso\OWA (default web site)"
New-OwaVirtualDirectory
2. Run IISRESET to restart IIS service.
Then try to start Forms-Based Authentication service .
If the issue persists, please restart exchange server to resolve any potential issue then test it again.
Gen Lin
TechNet Subscriber Support
in forum
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Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Thanks Gen Lin-MSFT
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February 11th, 2011 4:33am
Rebuilding the OWA virtual directory had no effect, for fun I also tried it via the EMC.
I'm wondering if a dependency isn't attached to those services. The services are stable once all the other exchange services start (Automatic (Delayed)), however if they load with automatic they timeout & terminate.
For fun I setup a VM w/ W2K8 R2, Joined the Domain, and Installed Exchange 2010 SP1 from media (no rollup's), and it had the same issue.
February 11th, 2011 7:09pm
Gen,
Sorry, but in my opinion what you propose is nothing more than a form of superstitious three-fingered-salute-style solutions sure to accomplish just one thing: wasting time. Basically, you are telling this guy who has spent most of the day troubleshooting a
common Exchange issue to recreate his site and repeat his work again.
Google clearly shows that the Microsoft Exchange Forms-Based service has got automatic startup issues; true for this gentleman, me and many other folks. Has no one at Microsoft got the check-list of things to look for published? Specifically what's
the source of this event log entry?
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider
Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service
Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated
SystemTime="2011-03-17T00:39:45.171875000Z" />
<EventRecordID>195055</EventRecordID>
<Correlation
/>
<Execution
ProcessID="560" ThreadID="3604"
/>
<Channel>System</Channel>
<Computer><fqdn></Computer>
<Security
/>
</System>
<EventData>
<Data Name="param1">Microsoft
Exchange Forms-Based Authentication service</Data>
<Data Name="param2">%%-2147467259</Data>
</EventData>
</Event>
The only solution I've found to "solving" this problem is to start the service manually after every reboot, if the service doesn't start by itself.
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March 17th, 2011 5:45pm
I am experiencing this exact issue.
Anyone having any luck?
April 13th, 2011 1:26pm
@David; I agree
@ Tony; I see the same
@MS: what I also see is one the 1 (of 4) servers this happens, there is never a service controll event indicating the FBA service starts:
The first event after reboot from the FBA Service is actually 'entering stopped state'
Log Name: System
Source: Service Control Manager
Date: 4/25/2011 10:23:33 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: xxxnamexxx
Description:
The Microsoft Exchange Forms-Based Authentication service service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T02:23:33.377249000Z" />
<EventRecordID>235658</EventRecordID>
<Correlation />
<Execution ProcessID="476" ThreadID="852" />
<Channel>System</Channel>
<Computer>xxxnamexxx</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Microsoft Exchange Forms-Based Authentication service</Data>
<Data Name="param2">stopped</Data>
<Binary>4D005300450078006300680061006E00670065004600420041002F0031000000</Binary>
</EventData>
</Event>
I also just found the same to be true for the RPC client access service, but not on the same server:
Log Name: System
Source: Service Control Manager
Date: 4/25/2011 10:42:01 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: yyynameyyy
Description:
The Microsoft Exchange RPC Client Access service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T02:42:01.388409900Z" />
<EventRecordID>121959</EventRecordID>
<Correlation />
<Execution ProcessID="480" ThreadID="5328" />
<Channel>System</Channel>
<Computer>yyynameyyy</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Microsoft Exchange RPC Client Access</Data>
<Data Name="param2">stopped</Data>
<Binary>4D005300450078006300680061006E00670065005200500043002F0031000000</Binary>
</EventData>
</Event>
cdue
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April 25th, 2011 11:33pm
@David; I agree
@ Tony; I see the same
@MS: what I also see is one the 1 (of 4) servers this happens, there is never a service controll event indicating the FBA service starts:
The first event after reboot from the FBA Service is actually 'entering stopped state'
Log Name: System
Source: Service Control Manager
Date: 4/25/2011 10:23:33 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: xxxnamexxx
Description:
The Microsoft Exchange Forms-Based Authentication service service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T02:23:33.377249000Z" />
<EventRecordID>235658</EventRecordID>
<Correlation />
<Execution ProcessID="476" ThreadID="852" />
<Channel>System</Channel>
<Computer>xxxnamexxx</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Microsoft Exchange Forms-Based Authentication service</Data>
<Data Name="param2">stopped</Data>
<Binary>4D005300450078006300680061006E00670065004600420041002F0031000000</Binary>
</EventData>
</Event>
I also just found the same to be true for the RPC client access service, but not on the same server:
Log Name: System
Source: Service Control Manager
Date: 4/25/2011 10:42:01 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: yyynameyyy
Description:
The Microsoft Exchange RPC Client Access service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T02:42:01.388409900Z" />
<EventRecordID>121959</EventRecordID>
<Correlation />
<Execution ProcessID="480" ThreadID="5328" />
<Channel>System</Channel>
<Computer>yyynameyyy</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Microsoft Exchange RPC Client Access</Data>
<Data Name="param2">stopped</Data>
<Binary>4D005300450078006300680061006E00670065005200500043002F0031000000</Binary>
</EventData>
</Event>
cdue
April 26th, 2011 6:24am
Have same problem:
Exchnage 2010 sp1 RU3v3+Forefront for Exchnage version 11.0.713.0
1)Incresed ServicesPipeTimeout to 120 seconds - no luck
2) Open MS Support ticket - 2 weeeks -no result
Someone may be have any idias?
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May 11th, 2011 4:18am
Was there any final answers to this question? We are seeing ours is running for a couple of hours then it stops for some reason.
May 18th, 2011 2:04pm
I am having the same issue, albeit with SBS 2011.
Forms based auth, AND RPC client server both display this behavior.
Help!
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May 20th, 2011 6:54pm
I'm also having this same issue with SBS 2011. Brand new install; just migrated from SBS 2003. What gives?
May 25th, 2011 4:00am
Still no fix in our environment yet MS PSS is still working the case.
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May 26th, 2011 8:03am
Here it is June 15th and I still don't see a solution to this. I've just migrated to SBS2011 from SBS2003 and have the problem the the MS Forms-Based Authentication does not start. I've had to resort to manually restarting it after a server reboot.
Anyone else had any luck solving this?
June 15th, 2011 11:45am
We put our to a delay automatic startup type in the service and that worked for us.
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June 15th, 2011 12:05pm
Sabo_e: I have done that too and I find no improvement in our environment from this step only...
Now what I have seen is that when the Exchange Server starts after a reboot, the network doesnt always get ready in a timely fashion and this disrupts the startup of several Exchange services.
This is a timing issue that can also relate to your network driver and negitation of speed etc, but also access to Domain conrtollers using DNS. Everytime there is an issue as such, I believe there is an impacting issue, even service. You might want
to manually set the speed/duplex of your NIC (if available/the one used for DNS/AD access) to eliminate any time it could take for this to be established. Another issue seen on AD serveral times is that when LSASS is exchausted on a DC, it still
responds as if it is available. If this happens, Exchange services fails to start. RPC and FBA in particular > reboot DC :)
The reason I say Service is that recently, during a power outage, FPE 2010 failed and was reinstalled. When the server came back up the first time, it seeked to updated engines/patterns and the FBA Service failed to start. a restart after all engines etc
was updated solved this situation.
In other words, I dont believ there is a problem with the FBA...cd..
June 28th, 2011 3:14pm