Missing events after Exchange Update (2007 SP3, CU6)
Hi everyone,
After updating Exchange 2007 SP3 to CU6, a very unusual error has occurred. We have a few users that are experiencing problems with recurring events, whereby prior to the update changes were made to individual instances, and were received by all - however
post update, it's as if all changes have been erased. Dates, attendees, anything that was altered on individual instances has been lost.
Any advice?
August 8th, 2012 12:49am
Hi,
Does this issue occur to all the users and all the reoccurring meetings?
Try to check whether they still can see the meetings via OWA.
If OWA works, I suggest we run Outlook /cleanfreebusy on the problematic clients.
If OWA still cannot see the meetings, it seems the free/busy entries are lost on the mailbox. You may have to recreate them.
Thanks,
Simon
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August 8th, 2012 11:59pm
Hi,
Does this issue occur to all the users and all the reoccurring meetings?
Try to check whether they still can see the meetings via OWA.
If OWA works, I suggest we run Outlook /cleanfreebusy on the problematic clients.
If OWA still cannot see the meetings, it seems the free/busy entries are lost on the mailbox. You may have to recreate them.
Thanks,
Simon
August 9th, 2012 12:08am
Hi,
This problem so far seems to only be for one user, and the OWA has the same problem. This is a high usage user with hundreds of events scheduled over the year, is there no way to repair this?
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August 10th, 2012 12:57am
Hi,
I am afraid the old crashed calendar cannot be repaired. Please refer to the following best practices when handling calendaring in Outlook:
829217 Considerations when you use the Delegate Access feature in Microsoft Outlook
281524 The delegate copy of a meeting request is sent to the Deleted Items folder
828493 A folder that contains a meeting request may be deleted after you accept the meeting request by using a remotely
synchronizing mobile device
Thanks,
Simon
August 13th, 2012 10:17pm
Hi,
I am afraid the old crashed calendar cannot be repaired. Please refer to the following best practices when handling calendaring in Outlook:
829217 Considerations when you use the Delegate Access feature in Microsoft Outlook
281524 The delegate copy of a meeting request is sent to the Deleted Items folder
828493 A folder that contains a meeting request may be deleted after you accept the meeting request by using a remotely
synchronizing mobile device
Thanks,
Simon
Free Windows Admin Tool Kit Click here and download it now
August 13th, 2012 10:26pm