Recently installed Outlook 2013 as part of Office 2013 Pro.

Have tried to set it up with my hotmail account. Only the Inbox, Sent Mail and Deleted Items folders sync. The remaining folders do not sync and display the message "We didn't find anything to show here."

Can someone please explain! How is it possible that Outlook does not or cannot download all my hotmail messages?!

Hi,

How did you configure your Hotmail account in Outlook 2013? Generally, we configure Hotmail account in Outlook 2013 via Exchange ActiveSync protocol. We should type the following server in the Mail server field:

m.hotmail.com

Please first make sure you have configured your account correctly in Outlook.

If you have configured your account correctly, please also make sure the "Mail to keep offline slider" is not set to a short period. To check this, click File > Account Settings > Account Settings > double-click your account and check if the slider is set to 1 month. If so, change it to All to see the result.

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support