Has anyone else encountered multiple SharePoint connections appearing for the same server in Office 2013.  We are using Office 365 and I work on office across multiple devices.  This anomaly seemed to pop up when I started using Office for iPad, though I've no idea if its connected.  I can remove the extra account and then all works fine, but on reboot the extra account reappears and then I can't open files from the web interface - most frustrating.

Hi,

It could be that the cache for the account was still being stored in the registry.

I suggest you try the method below to delete the Office profile that may still be cached:

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

• From Registry Editor, browse to: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities

• Choose the Office profile that you want to delete, and then choose Delete.

• From the Identity hive, navigate to the Profiles node, choose that same identity, open the shortcut menu (right-click), and then choose Delete.

The steps above are quoted from this article below, you may also learn something useful from it:

https://technet.microsoft.com/en-us/library/jj683102.aspx?f=255&MSPPError=-2147217396

Regards,

Melon Chen

Forum Support