Dear Members, i've the following problem, in the ESM -> ... -> Mailbox store -> Mailboxes i've some mailboxes with an X in red circle. The problem is that there is a mailbox name for example user5 that appears 3 times and has 3 different Full Mailbox Directory Name. I tried to purge, reconnect, running clean up wizard, defragmenting, integrity checking the store, but every time I get the following error code: 0x8004010f In the eventvwr there are a lot of messages like: - Failed to delete the mailbox of /O=XXX/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=XXX with error 0x8004010f. - The folder with folder ID 1-1D43E8E could not be deleted. Additional information: 0x8004010f. Can you please suggest me howto clean up this mailboxes? Best Regards, Zoltan

Hi Zoltan, Can you please attach the error image? Thanks Amit Rawat