Hello SBS Experts, I’m running into a strange issue. My environment consists of a SBS 2003 server running Exchange. It is completely up to date minus IE8. I have one user that works primarily from an off-site office. This user prefers to use a hotmail account to send emails back and forth to staff at the office. Lately she has been getting non-delivery reports stating that various users do not have accounts. I have logged into the server and verified that the users do in fact have AD accounts and email mailboxes. I have tried sending emails from four or five external sources (none of them hotmail) and everything has been delivered as expected. I have copied the text of the NDR below. Any help in getting this issue resolved would be greatly appreciated. Regards, Nick Message from testcorp.com. Unable to deliver message to the following address(es). <brian@testcorp.com>: This user doesn't have a testcorp.com account (brian@testcorp.com) [0] <sherry@testcorp.com>: This user doesn't have a testcorp.com account (sherry@testcorp.com) [0] --- Original message follows. The original message is over 5K. Message truncated. Return-Path: <remoteuser@hotmail.com> X-YMailISG: uCt7wngWLDvKxzvI3Y8nngZTC4fqaVCoPnOYMY33RWbpfpa_XmO1m8seZ0ibazCfGlYVCto0leW2.rd2yRVu3FqwmLDhld5_ThgnfE3jMViRt1J76G2a8vqKHrSn9Kt4xKjf0afcDmbilWkd3IbYqIOH9hPeL_S0p_vwa7AU8XFK7pHdQ.ugKLX6ZatLp8nspM.YLP8GYCho3NbLa17JIj0ifylH8CH8obIwwwmAHpLavy49vBL3o6vG_UgS.FdJqEsKGGxbjVwWf.Q68FLXO4WroIVbTpTRhDuIfyC24ZGFgX4rKULeYnTCq0ABc5nsEPxksfB6daGu9Tap2Gl3UPieFmHQiBOSb8jwMiLBA2gXqT51E5eq4fQGEFgj28x16u5efYaTx7DaU7QYzbAley.5sSVSSOkmDIBxV2yvmZ68uCk- X-Originating-IP: [65.54.51.84] Authentication-Results: mta1019.biz.mail.sk1.yahoo.com from=hotmail.com; domainkeys=neutral (no sig); from=hotmail.com; dkim=neutral (no sig) Received: from 65.54.51.84 (EHLO snt0-omc3-s47.snt0.hotmail.com) (65.54.51.84) by mta1019.biz.mail.sk1.yahoo.com with SMTP; Mon, 10 May 2010 11:55:54 -0700 Received: from SNT131-DS17 ([65.55.90.136]) by snt0-omc3-s47.snt0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Mon, 10 May 2010 11:55:38 -0700 X-Originating-IP: [75.242.129.14] X-Originating-Email: [remoteuser@hotmail.com] Message-ID: <SNT131-ds17DF4F329A0F03F6569468C7F90@phx.gbl> Return-Path: remoteuser@hotmail.com From: "Lou LaChat" <remoteuser@hotmail.com> To: "Emmy Sabori" <emmy@testcorp.com>, "Valerie Langin" <valerie@testcorp.com>, "Anthea Hajjar" <anthea@testcorp.com>, "Lisa Koronkiewicz" <lisa@testcorp.com>, "Brian Faist" <brian@testcorp.com>, "Sherry Jacob" <sherry@testcorp.com>, "Melissa Fleming" <melissa@testcorp.com> References: <110B8A3BD512114CACF649DAFB64E3FE19286C@lousbs1.loucorp.local> Subject: Re: 5/10/10 DDD/DES Phone calls Date: Mon, 10 May 2010 11:55:29 -0700 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0096_01CAF037.B13FB3D0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: MSN 9 In-Reply-To: <110B8A3BD512114CACF649DAFB64E3FE19286C@lousbs1.loucorp.local> X-MimeOLE: Produced By MSN MimeOLE V9.60.0053.2200 Seal-Send-Time: Mon, 10 May 2010 11:55:29 -0700 X-OriginalArrivalTime: 10 May 2010 18:55:38.0853 (UTC) FILETIME=[61A39950:01CAF072] This is a multi-part message in MIME format. ------=_NextPart_000_0096_01CAF037.B13FB3D0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable

This is likely an Outlook error. Outlook doesn't serve two masters well. Show your user how to use two profiles, or to use Outlook Express, Windows Mail, the web or some such for his Hotmail mail and Outlook for SBS. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "ntd13" wrote in message news:48a6eadf-097c-4006-acbc-ed54ac543a47... Hello SBS Experts, Im running into a strange issue. My environment consists of a SBS 2003 server running Exchange. It is completely up to date minus IE8. I have one user that works primarily from an off-site office. This user prefers to use a hotmail account to send emails back and forth to staff at the office. Lately she has been getting non-delivery reports stating that various users do not have accounts. I have logged into the server and verified that the users do in fact have AD accounts and email mailboxes. I have tried sending emails from four or five external sources (none of them hotmail) and everything has been delivered as expected. I have copied the text of the NDR below. Any help in getting this issue resolved would be greatly appreciated. Regards, Nick Message from testcorp.com. Unable to deliver message to the following address(es). <brian@testcorp.com>: This user doesn't have a testcorp.com account (brian@testcorp.com) [0] <sherry@testcorp.com>: This user doesn't have a testcorp.com account (sherry@testcorp.com) [0] --- Original message follows. The original message is over 5K. Message truncated. Return-Path: <remoteuser@hotmail.com> X-YMailISG: uCt7wngWLDvKxzvI3Y8nngZTC4fqaVCoPnOYMY33RWbpfpa_XmO1m8seZ0ibazCfGlYVCto0leW2.rd2yRVu3FqwmLDhld5_ThgnfE3jMViRt1J76G2a8vqKHrSn9Kt4xKjf0afcDmbilWkd3IbYqIOH9hPeL_S0p_vwa7AU8XFK7pHdQ.ugKLX6ZatLp8nspM.YLP8GYCho3NbLa17JIj0ifylH8CH8obIwwwmAHpLavy49vBL3o6vG_UgS.FdJqEsKGGxbjVwWf.Q68FLXO4WroIVbTpTRhDuIfyC24ZGFgX4rKULeYnTCq0ABc5nsEPxksfB6daGu9Tap2Gl3UPieFmHQiBOSb8jwMiLBA2gXqT51E5eq4fQGEFgj28x16u5efYaTx7DaU7QYzbAley.5sSVSSOkmDIBxV2yvmZ68uCk- X-Originating-IP: [65.54.51.84] Authentication-Results: mta1019.biz.mail.sk1.yahoo.com from=hotmail.com; domainkeys=neutral (no sig); from=hotmail.com; dkim=neutral (no sig) Received: from 65.54.51.84 (EHLO snt0-omc3-s47.snt0.hotmail.com) (65.54.51.84) by mta1019.biz.mail.sk1.yahoo.com with SMTP; Mon, 10 May 2010 11:55:54 -0700 Received: from SNT131-DS17 ([65.55.90.136]) by snt0-omc3-s47.snt0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Mon, 10 May 2010 11:55:38 -0700 X-Originating-IP: [75.242.129.14] X-Originating-Email: [remoteuser@hotmail.com] Message-ID: <SNT131-ds17DF4F329A0F03F6569468C7F90@phx.gbl> Return-Path: remoteuser@hotmail.com From: "Lou LaChat" <remoteuser@hotmail.com> To: "Emmy Sabori" <emmy@testcorp.com>, "Valerie Langin" <valerie@testcorp.com>, "Anthea Hajjar" <anthea@testcorp.com>, "Lisa Koronkiewicz" <lisa@testcorp.com>, "Brian Faist" <brian@testcorp.com>, "Sherry Jacob" <sherry@testcorp.com>, "Melissa Fleming" <melissa@testcorp.com> References: <110B8A3BD512114CACF649DAFB64E3FE19286C@lousbs1.loucorp.local> Subject: Re: 5/10/10 DDD/DES Phone calls Date: Mon, 10 May 2010 11:55:29 -0700 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0096_01CAF037.B13FB3D0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: MSN 9 In-Reply-To: <110B8A3BD512114CACF649DAFB64E3FE19286C@lousbs1.loucorp.local> X-MimeOLE: Produced By MSN MimeOLE V9.60.0053.2200 Seal-Send-Time: Mon, 10 May 2010 11:55:29 -0700 X-OriginalArrivalTime: 10 May 2010 18:55:38.0853 (UTC) FILETIME=[61A39950:01CAF072] This is a multi-part message in MIME format. ------=_NextPart_000_0096_01CAF037.B13FB3D0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printableEd Crowley MVP "There are seldom good technological solutions to behavioral problems."

Hi Nick, Did you use an email client to send the mail? If you send the mail via Hotmail webpage, does the issue occur? I agree with Ed, it looks like a client issue. Thanks, Elvis