Last year we switched from Exchange 2003 to Exchange 2010. We were using Outlook 2003. A few months ago we switched to Office 2010. Since then, anytime someone sends a meeting request and books the Conference Room as a resource, it adds the meeting to the Conference room calendar but adds it as tentative and does not auto-accept. I have opened the Mailbox for the Conference Room in Outlook 2010 and under the Resource Scheduling button we do have it checked to auto accept and of course reject anything conflicting. As tentative, people are able to over-book the Conference room. What are we missing?

Have you configured the conference room users as room-type users? Set-Mailbox -Identity Room_User_Name -Type Room Have you configured the room for automatic acceptance? See: Set-CalendarProcessing Set-MailboxCalendarConfiguration Or configure it using OWA > Options.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

also check you not set any ResourceDelegates for meetting room for aprovals

Hello, Please run the following command to see the settings for the room mailbox: Get-calendarprocessing -id RoomName |FL If it is set to “AutoUpdate”, please run the following command to set it to “AutoAccept” Set-calendarprocessing -id RoomName –AutomateProcessing autoaccept Thanks, Simon

Did those conference room exist in Exchange 2003 ? did you use auto accept agent ? lasse at humandata dot se, http://anewmessagehasarrived.blogspot.com