Hello

I have the issue by were we are using some AD account as role based templates. These templates are members of distribution groups for example 'All employees' but these account don't have mailboxes.

The issue we are getting is when sending to 'All employees' it give the sender a bounce back because there is no mailbox associated with this account. 

Apart from enabling all out role base template accounts and having some way to purge the emails sent to them is there any settings that can be done to accommodate this?

Details:

Server 2008 R2 running on premises Exchange 2010 sp2

Client Windows 7 running MS Outlook 2010

the only other way it setting up in SCORCH a query that based on this role the new account will be added to these email groups. but this adds a lot of complexity to and already complex Orchestration.

Thank you

Grant 

Hi,

Sorry I couldnt understand your question completely. Do you mean you want senders to not receive the bounce back messages when sending messages to All employees group? And you dont want to enabling the role base template accounts? Right? If yes, then the major problem is to disable NDR.

Waiting for your response...

Best Regards.

Hello Lynn

Yes it sounds like you get the gist of it, I would have thought that exchange was smart enough to know these are not mail enable accounts and so don't try and send the message to it. I guess the argument for that is its there to distribute email.

I could set the distribution group to 'Do not send Delivery reports' but this would only hide the issue, these are mostly internal groups so shouldn't see a big issue. Ill have to talk this over with my team to see if the pros out weigh the cons.

Open to any other suggestions.

Lynn if there are no more suggestions ill make your answer as correct, pitty there is no 'mark as helpful'.

Thank you,

Grant

• Edited by Grant-Nz 10 hours 52 minutes ago