I have had no luck setting up a non administrator user account as a remote assistance helper. The only way I can get it to work is by making the helper a local admin, not ideal. Is there a permission or set of permissions required to make such a situation work. We have an AD domain and Both remote assistance policies are configured and linked at an OU that contains the computer object for the test box. : computer settings>administrative templates>system>remote assistance I have not found any group policy conflicts for this setting. ty

This is an Exchange Administration discussion forum. Probably, you can get detailed help in Active Directory and Windows. As far as I know you should be able to add that user to any computer's local admin group either by a logon script or by a GPO.MMilind Naphade | MCTS:M | http://www.msexchangegeek.com

Oops, I didn't realize I had wandered into an exchange forum; I see it now. This can be deleted. Sorry We would like to not have to make the user an admin.

Hi,Yep, this is not the right place. :( I suggest writing a post on the Windows Server forums:http://social.technet.microsoft.com/forums/en-US/winservergen/threads/ Thanks,Elvis