We are trying to install the patch KB870540 however, the installer stopsprogressing right after it reaches the "Running processes before install" mark..I've left it for over 30 minutes and it doesn't budge beyond that. We have Win2k Serverswith E2k SP3 installed on it. Any idea what may be causing this? I had stopped IBM related services, Unicenter, Exchange,Sopohos related service but still no luck. Below is the log file that got created. Please suggest what can be done for this.[KB870540.log]0.313:================================================================================0.313: 2009/08/22 04:07:16.832 (local)0.313: c:\210ff021e2c49d040ab8\update\update.exe (version 6.0.6603.1)0.313: Service Pack started with following command line: 4.907: InstallInfCatalogFile: Installing c:\210ff021e2c49d040ab8\update\exhotfix.cat as _000001_.cat...4.922: VerifySize: Unable to verify size: Source = NULL: c:\winnt\_000001_.cat 5.704: InstallInfCatalogFile: Installation succeeded.5.782: DoInstallation: CleanPFR failed: 0x2 5.782: SetAltOsLoaderPath: No section uses DirId 65701; done.5.782: DoInstallation: FetchSourceURL for c:\210ff021e2c49d040ab8\update\update.inf failed5.813: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:0xe00001026.016: BuildCabinetManifest: update.url absent6.016: AnalyzePhaseZero used 0 ticks7.079: AnalyzePhaseOne: used 1063 ticks7.079: AnalyzeComponents: Hotpatch analysis disabled; skipping.7.079: AnalyzeComponents: Hotpatching is disabled.7.110: AnalyzePhaseTwo used 16 ticks7.110: AnalyzePhaseThree used 0 ticks7.110: AnalyzePhaseFive used 0 ticks7.157: AnalyzePhaseSix used 47 ticks7.157: AnalyzeComponents used 1141 ticks7.157: Downloading 0 files7.157: bPatchMode = FALSE7.157: Inventory complete: ReturnStatus=0, 1375 ticks7.266: CreateUninstall = 1,Directory = C:\WINNT\$ExchUninstallKB870540$ 7.266: Num Ticks for invent : 14847.282: Allocation size of drive D: is 4096 bytes, free space = 494284800bytes7.282: Allocation size of drive C: is 512 bytes, free space = 3481019392bytes7.282: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:0xe000010211.750: Drive C: free 3319MB req: 7MB w/uninstall 74MB11.750: Drive D: free 471MB req: 17MB w/uninstall 36MB11.750: Num Ticks for download : 448411.750: CabinetBuild complete11.750: Num Ticks for Cabinet build : 011.782: FileInUse:: FileInUseDetect set to TRUE11.782: FileInUse:: FileInUseOptions set 711.782: FileInUse:: Added to SystemExcludes list: winlogon.exe11.782: FileInUse:: Added to SystemExcludes list: lsass.exe11.782: FileInUse:: Added to SystemExcludes list: update.exe11.782: FileInUse:: Added to UserExcludes list: explorer.exe11.782: FileInUse:: Added to Filelist: abv_dg.dll11.782: FileInUse:: Added to Filelist: adc.exe11.782: FileInUse:: Added to Filelist: adcadmin.dll11.782: FileInUse:: Added to Filelist: addxa.dll11.782: FileInUse:: Added to Filelist: ArchiveSink.dll11.782: FileInUse:: Added to Filelist: calconmsg.dll11.782: FileInUse:: Added to Filelist: ccmc.exe11.782: FileInUse:: Added to Filelist: ccmproxy.dll11.782: FileInUse:: Added to Filelist: cdo.dll11.782: FileInUse:: Added to Filelist: cdoex.dll11.782: FileInUse:: Added to Filelist: cdoexm.dll11.782: FileInUse:: Added to Filelist: cdohtml.dll11.782: FileInUse:: Added to Filelist: ctrl_CalendarView20.htc11.782: FileInUse:: Added to Filelist: ctrl_CalendarView20.js11.782: FileInUse:: Added to Filelist: ctrl_reminder20.htc11.782: FileInUse:: Added to Filelist: ctrl_View20.js11.782: FileInUse:: Added to Filelist: dapi.dll11.782: FileInUse:: Added to Filelist: davex.dll11.782: FileInUse:: Added to Filelist: davexpc.dll11.782: FileInUse:: Added to Filelist: dramapi.dll11.782: FileInUse:: Added to Filelist: drviis.dll11.782: FileInUse:: Added to Filelist: ds2mb.dll11.782: FileInUse:: Added to Filelist: ds2mbmsg.dll11.782: FileInUse:: Added to Filelist: dsaccess.dll11.782: FileInUse:: Added to Filelist: dscmsg.dll11.782: FileInUse:: Added to Filelist: DSProxy.dll11.782: FileInUse:: Added to Filelist: dxanotes.dll11.782: FileInUse:: Added to Filelist: edkguid.h11.782: FileInUse:: Added to Filelist: edkguid.lib11.782: FileInUse:: Added to Filelist: edkmdb.h11.782: FileInUse:: Added to Filelist: embx.dll11.782: FileInUse:: Added to Filelist: EMSABP32.dll11.782: FileInUse:: Added to Filelist: emsmdb32.dll11.782: FileInUse:: Added to Filelist: emsmta.exe11.782: FileInUse:: Added to Filelist: Epoxy.dll11.782: FileInUse:: Added to Filelist: escprint.dll11.782: FileInUse:: Added to Filelist: ese.dll11.782: FileInUse:: Added to Filelist: eseback2.dll11.782: FileInUse:: Added to Filelist: esebcli2.dll11.782: FileInUse:: Added to Filelist: eseperf.dll11.782: FileInUse:: Added to Filelist: eseperf.hxx11.782: FileInUse:: Added to Filelist: eseperf.ini11.782: FileInUse:: Added to Filelist: exadmin.dll11.782: FileInUse:: Added to Filelist: excdo.dll11.782: FileInUse:: Added to Filelist: exchmem.dll11.782: FileInUse:: Added to Filelist: excluadm.dll11.782: FileInUse:: Added to Filelist: exconmsg.dll11.782: FileInUse:: Added to Filelist: exifs.sys11.782: FileInUse:: Added to Filelist: exifsmsg.dll11.782: FileInUse:: Added to Filelist: eximap4.dll11.782: FileInUse:: Added to Filelist: EXMGMT.EXE11.782: FileInUse:: Added to Filelist: exmime.dll11.782: FileInUse:: Added to Filelist: exnntp.dll11.782: FileInUse:: Added to Filelist: exodbesh.dll11.782: FileInUse:: Added to Filelist: exodbpc.dll11.782: FileInUse:: Added to Filelist: exodbprx.dll11.782: FileInUse:: Added to Filelist: exoledb.dll11.782: FileInUse:: Added to Filelist: exosal.dll11.782: FileInUse:: Added to Filelist: expkm.dll11.782: FileInUse:: Added to Filelist: expop3.dll11.782: FileInUse:: Added to Filelist: exproto.dll11.782: FileInUse:: Added to Filelist: exprox.dll11.782: FileInUse:: Added to Filelist: exps.dll11.782: FileInUse:: Added to Filelist: exres.dll11.782: FileInUse:: Added to Filelist: exschema.exe11.782: FileInUse:: Added to Filelist: exsmtp.dll11.782: FileInUse:: Added to Filelist: EXSP.DLL11.782: FileInUse:: Added to Filelist: exwform.dll11.782: FileInUse:: Added to Filelist: exwin32.dll11.782: FileInUse:: Added to Filelist: EXWMI.DLL11.782: FileInUse:: Added to Filelist: febecfg.dll11.782: FileInUse:: Added to Filelist: frm_Attach20.js11.782: FileInUse:: Added to Filelist: frm_ComposeAppt20.js11.782: FileInUse:: Added to Filelist: frm_ComposeContact20.js11.782: FileInUse:: Added to Filelist: frm_ReadNote20.js11.782: FileInUse:: Added to Filelist: gw2mex.exe11.782: FileInUse:: Added to Filelist: gwart.dll11.782: FileInUse:: Added to Filelist: gwhc.dll11.782: FileInUse:: Added to Filelist: gwisecalmsg.dll11.782: FileInUse:: Added to Filelist: iisif.dll11.782: FileInUse:: Added to Filelist: iisproto.dll11.782: FileInUse:: Added to Filelist: imap4be.dll11.782: FileInUse:: Added to Filelist: imap4evt.dll11.782: FileInUse:: Added to Filelist: imap4fe.dll11.782: FileInUse:: Added to Filelist: imap4svc.dll11.782: FileInUse:: Added to Filelist: imapadm.dll11.782: FileInUse:: Added to Filelist: imapapi.dll11.782: FileInUse:: Added to Filelist: imapmgr.dll11.782: FileInUse:: Added to Filelist: inproxy.dll11.782: FileInUse:: Added to Filelist: jcb.dll11.782: FileInUse:: Added to Filelist: kmsbackup.dll11.782: FileInUse:: Added to Filelist: kmserver.exe11.782: FileInUse:: Added to Filelist: letadata.dll11.782: FileInUse:: Added to Filelist: lsadmin.exe11.782: FileInUse:: Added to Filelist: lscms.dll11.782: FileInUse:: Added to Filelist: lscps.dll11.782: FileInUse:: Added to Filelist: lslde.dll11.782: FileInUse:: Added to Filelist: lsldew.dll11.782: FileInUse:: Added to Filelist: lsmexhc.dll11.782: FileInUse:: Added to Filelist: lsmexif.dll11.782: FileInUse:: Added to Filelist: lsmexin.exe11.782: FileInUse:: Added to Filelist: lsmexnts.exe11.782: FileInUse:: Added to Filelist: lsmexout.exe11.782: FileInUse:: Added to Filelist: lsmmdodb.dll11.782: FileInUse:: Added to Filelist: lsntshc.dll11.782: FileInUse:: Added to Filelist: lsntsmex.exe11.782: FileInUse:: Added to Filelist: lsxfm.dll11.782: FileInUse:: Added to Filelist: mad.exe11.782: FileInUse:: Added to Filelist: MADFB.dll11.782: FileInUse:: Added to Filelist: madmsg.dll11.782: FileInUse:: Added to Filelist: maildsmx.dll11.782: FileInUse:: Added to Filelist: mapi32.dll11.782: FileInUse:: Added to Filelist: mapical.dll11.782: FileInUse:: Added to Filelist: mdbevent.dll11.782: FileInUse:: Added to Filelist: mdbmsg.dll11.782: FileInUse:: Added to Filelist: mdbrole.dll11.782: FileInUse:: Added to Filelist: mdbsz.dll11.782: FileInUse:: Added to Filelist: mdbtask.dll11.782: FileInUse:: Added to Filelist: mex2gw.exe11.782: FileInUse:: Added to Filelist: mlmig32.dll11.782: FileInUse:: Added to Filelist: mlmignts.dll11.782: FileInUse:: Added to Filelist: MMFMIG32.dll11.782: FileInUse:: Added to Filelist: MSALLOG.dll11.782: FileInUse:: Added to Filelist: msgtrack.dll11.797: FileInUse:: Added to Filelist: mtamsg.dll11.797: FileInUse:: Added to Filelist: mtaperf.dll11.797: FileInUse:: Added to Filelist: mtaperf.h11.797: FileInUse:: Added to Filelist: mtaperf.ini11.797: FileInUse:: Added to Filelist: mtaroute.dll11.797: FileInUse:: Added to Filelist: nntpex.dll11.797: FileInUse:: Added to Filelist: nntpmgr.dll11.797: FileInUse:: Added to Filelist: ntspxgen.dll11.797: FileInUse:: Added to Filelist: OABGEN.dll11.797: FileInUse:: Added to Filelist: offfilt.dll11.797: FileInUse:: Added to Filelist: pcproxy.dll11.797: FileInUse:: Added to Filelist: peexch50.dll11.797: FileInUse:: Added to Filelist: phatcat.dll11.797: FileInUse:: Added to Filelist: phatq.dll11.797: FileInUse:: Added to Filelist: phatqadm.dll11.797: FileInUse:: Added to Filelist: pop3adm.dll11.797: FileInUse:: Added to Filelist: pop3api.dll11.797: FileInUse:: Added to Filelist: pop3be.dll11.797: FileInUse:: Added to Filelist: pop3evt.dll11.797: FileInUse:: Added to Filelist: pop3fe.dll11.797: FileInUse:: Added to Filelist: pop3mgr.dll11.797: FileInUse:: Added to Filelist: pop3svc.dll11.797: FileInUse:: Added to Filelist: protomsg.dll11.797: FileInUse:: Added to Filelist: reapi.dll11.797: FileInUse:: Added to Filelist: resvc.dll11.797: FileInUse:: Added to Filelist: smtpmgr.dll11.797: FileInUse:: Added to Filelist: SRSCHECK.dll11.797: FileInUse:: Added to Filelist: SRSMAIN.exe11.797: FileInUse:: Added to Filelist: srsmsg.dll11.797: FileInUse:: Added to Filelist: store.exe11.797: FileInUse:: Added to Filelist: tokenm.dll11.797: FileInUse:: Added to Filelist: tranmsg.dll11.797: FileInUse:: Added to Filelist: turflist.dll11.797: FileInUse:: Added to Filelist: util_OWA20.js11.797: FileInUse:: Added to Filelist: util_View20.js11.797: FileInUse:: Added to Filelist: wmtemplates.dll11.797: FileInUse:: Added to Filelist: x400omv1.dll11.797: FileInUse:: Added to Filelist: x400prox.dll