Exchange 2013\Outlook 2010, I have a user that I disabled and re-enabled their mailbox. I am not able to open their mailbox now. I cannot open it with Outlook or OWA. I can logon to a desktop with the users account, but Outlook will not open. How could I check this mailbox to then be able to open it. 

How long have you waited?

Hello

tipp: https://technet.microsoft.com/en-us/library/jj860462(v=exchg.150).aspx

it was disconnected 28 days. I know in Exchange 2010 after re-connecting a mailbox, I would have to run the command get-mailboxdatabase | clean-mailboxdatabase, but the clean-mailboxdatabase does not seem to work in Exchange 2013.

I ran this command on the mailbox, but when I try and logon with OWA it fails with the following

Update-StoreMailboxState -Database db_name -Identity mailbox_guid

X-ClientId: LXSL - TNNO - UMNC - MPUPIJW
X-OWA-Error: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
X-OWA-Version: 15.0.1076.9
X-FEServer: WIHDMSX04
X-BEServer: WIHDMSX04
Date: 7/22/2015 7:40:13 PM

Hi,

Please try to check the permission of this mailbox on this users self.

Get-MailboxPermission UserName | ? {$_.User -like "NT AUTHORITY\SELF"}

This user should have at least FullAccess and ReadPermission permission on his mailbox.

Best Regards.

Hi,

Disable AD account and Enable AD Account. It should work.

Regards

Vishwanath

• Proposed as answer by Vishwanath.S 3 hours 55 minutes ago

Hi,

Disable AD account and Enable AD Account. It should work.

Regards

Vishwanath

• Proposed as answer by Vishwanath.S Thursday, July 23, 2015 3:34 AM

Hi,

Disable AD account and Enable AD Account. It should work.

Regards

Vishwanath

• Proposed as answer by Vishwanath.S Thursday, July 23, 2015 3:34 AM

User looks ok

Identity             User                 AccessRights                                                IsInherited Deny
--------             ----                 ------------                                                ----------- ----
mydomain.org/Human De... NT AUTHORITY\SELF    {FullAccess, ReadPermission}                                False       False

Thanks, tried that, but still getting an error in OWA

are there any other items I could try to get this account to work?

Thanks

Pat

Hi,

Try to check the following setting for this user.

• Open Active Directory Users and Computers.
• Click View, and then click Advanced Features.
  
  Note To make the Security tab available at both the user level and the organizational unit level, you must enable the Advanced Features option in Active Directory Users and Computers. This option is available under the View menu.
• Open the properties for both the user level and the organizational unit level that the users are located in, and then locate the Security tab.
• Click Advanced.
• Make sure that the following check box is selected: Allow inheritable permissions from the parent to propagate to this object and all child objects. Include these with entries explicitly defined here.
• Force Active Directory replication.

Best Regards.

before I do that, I disabled the mailbox, 2 days ago, but now it is not showing up in the "Disconnected mailboxes" anything I need to do to have this appear again?

Pat