Hi. I have an Exchange Server 2007 SP2 and Outlook 2003 cache mode. Outlook doesn't download the OAB for a few days. So, when you are sending an e-mail, you can't find any new user in the Global Address List. However if you use Outlook in online mode, or OWA, then you find the new users. I see that the Exchange server is generating the OAB every night successfully, but I don't know why the Outlook doesn't download it. In Outlook, if you clic on the Send/Receive button, it seems everything is right because Outlook doesn't show any warning or error. Do you know about this problem? Thank you very much, Mig.En.

Hi, In outlook click on the drop down next to send receive button and select the option to download the address book.Also check the box to download complete deatails. Check if send receive completes without any errors. Mahendra

Hi, Outlook doesn't show any error when downloading the OAB. But it really doesn't download it. Thanks, Mig.En.

So when you send / receive the cached address book is updated?

This may helphttp://blog.meigh.eu/2010/03/01/administering-the-offline-address-book-in-outlook-2003-and-outlook-2007-cached-mode.aspx

No, when downloading the OAB, Outlook seems the process of download it, but it doesn't really download it. When you click the Send/Receive button, Outlook shows a window with the progress bar but it closes it very fast. By now, the only way to download the OAB needs to remove the .oab files, but that is not a solution. Thank you, Mig.en

Thank you, I had read it that in the technet website, but it doesn't fix my problem. Mig.En.

can you post the results of thishttp://blog.meigh.eu/2010/02/02/testoutlookwebservices-2.aspx

Hi,Was this issue occurred for all the users or just certain user?For the Outlook 2003 client in Exchange 2007, it's downloading OAB from the Public Folder. Thus, you need to make Public Folder distribution enabled and the Outlook 2003 is selected for the client support under Default Offline Address Book.Additionally, did you check the error message in the Event Log?Now please run get-offlineaddressbook |fl in EMS, then post the information on the forum.ThanksAllen

Hi,Follow the steps in the below link. This should help..http://blogs.msdn.com/dgoldman/archive/2007/10/10/how-to-tell-what-public-folder-store-your-outlook-client-is-going-to-when-you-fail-to-download-the-oab-with-error-0x8004010f.aspxMahendra

Hi.It seems that this will fix it:http://support.microsoft.com/kb/957978Those events have been issued on my server. I hope it will fix it, I will set SP2 for W2008 up. Thanks.