OAB Fails to Generate on Exchange 2003
I'v had a problem a twice now with our Exchange 2003 Offline Address Book not generating when I add new users. The outlook clients will then only download the old OAB. I found a support article that had me manually edit the mapisvc.inf file. Thankfully
it fixed the problem both times.
I was just curious, is this something that I should have had to do again? Does that value in the inf get update by some other process? Is there by chance a more permanent solution?
Below is the Event ID's and the Link to the article.
Thank you!
Justin Walker
ARTICLE: http://support.microsoft.com/kb/905802
To resolve this problem, follow these steps:
Click Start, click Run, type %SystemRoot%\system32\mapisvc.inf, and then click OK.Locate the [MSEMS_DSA_Admin] section.Locate and then delete the following entry:
6603001f = <var>Server_Name</var>
Note The Mapisvc.inf file contains a 6603001f entry and a 6603001e entry. When you follow these steps, do not delete the 6603001e entry.
EVENTS LOGGED ON EXCHANGE SERVER
EVENTID: 9334
OALGen encountered error 8004010f while initializing the offline address list generation process. No offline address lists have been generated. Please check the event log for more information.
- /o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address List
For more information, click http://www.microsoft.com/contentredirect.asp.
EVENT ID: 9330
OALGen encountered error 8004010f (internal ID 5000477) accessing Active Directory
DomainController for '/o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address List'.
- /o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address List
For more information, click http://www.microsoft.com/contentredirect.asp.
May 10th, 2012 11:40am
The error code is cannot find.
If you keep having to modify the file then something is wrong.
Have you run the Exchange best practises tool against the server to see if it flags any issues?
Verified DNS and name resolution is working correctly? There should be no external DNS anywhere in the network configuration.
Simon. Simon Butler, Exchange MVP
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May 10th, 2012 12:47pm
The error code is cannot find.
If you keep having to modify the file then something is wrong.
Have you run the Exchange best practises tool against the server to see if it flags any issues?
Verified DNS and name resolution is working correctly? There should be no external DNS anywhere in the network configuration.
Simon. Simon Butler, Exchange MVP
Blog |
Exchange Resources | In the UK?
Hire Me.
May 10th, 2012 12:47pm
Hi there,
It is a knwn issue in Exchange2003 SP1, and it has been fixed in KB905802, which is included in the follow-up hotfix, say SP2.
Please let me know the Exchange server version if the issue reoccurs. Thanks.
Fiona Liao
TechNet Community Support
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May 11th, 2012 6:09am
In the network config for that server all DNS servers are local network DNS servers.
I will run best practice tonight.
Exchange is: Version 6.5 (Build 7638.2 Service Pack 2)
May 11th, 2012 11:29am
Hi Walker,
Thaks for your udpate.
The cause of event ID 9334 & 9330 might be the connection error between Exchange server and AD. It is recommended to verify the configuration of DNS, IP address settings,the permission of address lists. For detailed information, please refer to
http://blogs.msdn.com/b/dgoldman/archive/2007/11/15/oab-generation-fails-to-generate-with-errors-9330-and-9334.aspxFiona Liao
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
May 16th, 2012 4:44am