OAB Generation Error
Hi everybody !
In my cluster SCC i have error generation Offline Address Book with following event ID:
Log Name: Application
Source: MSExchangeSA
Date: 15.05.2009 5:13:51
Event ID: 9331
Task Category: OAL Generator
Level: Error
Keywords: Classic
User: N/A
Computer: mail-msb01.domain.com
Description:
OALGen encountered error 8004010f (internal ID 501080c) accessing the public folder store while generating the offline address list for address list '\Global Address List'.
- Offline Address Book
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeSA" />
<EventID Qualifiers="49152">9331</EventID>
<Level>2</Level>
<Task>13</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-05-15T01:13:51.000Z" />
<EventRecordID>53385</EventRecordID>
<Channel>Application</Channel>
<Computer>mail-msb01.domain.com</Computer>
<Security />
</System>
<EventData>
<Data>8004010f</Data>
<Data>501080c</Data>
<Data>\Global Address List</Data>
<Data>Offline Address Book</Data>
</EventData>
</Event>
Log Name: Application
Source: MSExchangeSA
Date: 15.05.2009 5:13:51
Event ID: 9358
Task Category: OAL Generator
Level: Warning
Keywords: Classic
User: N/A
Computer: mail-msb01.domain.com
Description:
OALGen could not update the timestamp of the previous version of offline address list '\Global Address List'. Please check earlier event log messages for the specific error.
- Offline Address Book
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeSA" />
<EventID Qualifiers="32768">9358</EventID>
<Level>3</Level>
<Task>13</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-05-15T01:13:51.000Z" />
<EventRecordID>53386</EventRecordID>
<Channel>Application</Channel>
<Computer>mail-msb01.domain.com</Computer>
<Security />
</System>
<EventData>
<Data>\Global Address List</Data>
<Data>Offline Address Book</Data>
</EventData>
</Event>
A few days ago everything worked fine.
My OAB distributed from WEB and from Public Folders (for clients Outlook 2003).
I setup replicas for Address Book in Public Folder:
Get-PublicFolder "\NON_IPM_SUBTREE\OFFLINE ADDRESS BOOK\/o=Domain/cn=addrlists/cn=oabs/cn=Default Offline Address Book" -Recurse | Set-PublicFolder -Replicas "mailboxsrv\Public Folders", "mail-eb01-dr\ Public Folders"
Get-PublicFolder "\NON_IPM_SUBTREE\OFFLINE ADDRESS BOOK\/o=Domain/cn=addrlists/cn=oabs/cn=Default Offline Address Book" -Recurse | Set-PublicFolder ReplicationSchedule $alwaysrun
And then run:
Get-OfflineAddressBook | Update-OfflineAddressBook
But but nothing has changed.
Help me, please.
My environment:
Place 1: Windows 2008 SP1 (and latest updates) SCC cluster Exchange 2007 SP1 (+rollup 7) Public Store 1
Place 2: Windows 2008 SP1 (and latest updates) + Exchange 2007 SP1 (+rollup 7) with Mailbox role installed Public Store 2.
May 22nd, 2009 12:23pm
Hello,This is purely public folder replication issue, something wrong with the public foler replication issue or either the something wrong with the replica list of OAB.I would like you to check the following KB.You receive error 8004010F, and event IDs 3043, 3048, 9335, and 9331 are logged when you try to download the offline address book in Exchange Server 2003 or in Exchange 2000 Serverhttp://support.microsoft.com/default.aspx/kb/922251* Check the AD replication if you have more then one AD in the organization* If you have AV/NODE32 or Forefront then check with the latest update... There are couple of instance we found AV playing major role in blocking the OAB Generation process.* Check the SSL settings for internal and external URL for Autodiscovery in EMC, it is like Internal should be HTTP and External should on SSL.* Enable diganotics logging for Oalgenerator andlook for event 9325,closely monitor these event and check if you have anywith SMTP address that it is incorrect for some mail enable object and fix that the OAB generation should be go smoothly.Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3
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May 23rd, 2009 3:56pm
Hi,Hope the below article can help you troubleshoot this issue:http://blogs.msdn.com/dgoldman/archive/2008/10/01/understanding-why-error-code-0x8004010f-is-thrown-when-trying-to-download-an-oab.aspxThanksAllen
May 26th, 2009 11:26am