OAB TROUBBLE SHOOTING!!!!! - Please Help
Hi Team,
We have some of the users are reporting, that they are unable to see the some of the users are global Address List. Initailly we checked from our end, that we can able to see those users in the GAL with any issues, We suspected, that it is local OAB
download issue and asked the user to downlaod the latest OAB from outlook and diabled the cache mode in outlook to check, All the users did the same and i wondering, they are able see those users in GAL when cache mode is OFF.
No of affected users are more than 200+
i suspecting there could be a problem with the OAB is not upto date. How can i find that, the OAB is generated upto date?
how to trouble shoot furtherwhether we deteremined the OAB generation is just working fine from the server end?
please help
Now how to troub
October 27th, 2010 1:20am
Hi,
This should help:
http://technet.microsoft.com/en-us/library/bb331959(EXCHG.80).aspx
Leif
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October 27th, 2010 5:27am
Hi
What version of Exchange are you using?
Start verbose logging for MSExchangeSA\OAL Generator and update the OAB and check for errors in event viewer
Verify that everything works from OWA, then check OutlookJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
October 27th, 2010 9:19am
Hi All.
Thanks for your reply.
Iam using exchange Server 2007 , Best way is to enable the diagnostic Logging to set level as expert as per the below article which was taken from MSEXCHANGE.ORG
http://www.exchangeninjas.com/OfflineAddressBook
Hope this link would be helpfull!!
Any suggestions please?
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October 27th, 2010 10:18am
Yes, you can follow that article
Keep us updated on your issue so we can assist youJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
October 29th, 2010 5:26am
Hi rush2ramki,
Any update for your issue?
Regards!
Gavin
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November 1st, 2010 3:15am
Hi Gavin
Still some users are facing problem
currently the referenced websites is unavailable
http://www.exchangeninjas.com/OfflineAddressBook
coulld i get simillar websites like above? i mean..same info..
November 5th, 2010 10:30pm
Hi Gavin,
I got the simillar Link , which am currentky working. Will update you soon.
Thanks
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November 5th, 2010 10:46pm