OAB not updating sometime

Exchange 2013 CU6

I confirmed the issue about OAB which doesn't update sometimes,

As temporary solution, I restart the Assistance service. But a few weeks passes, it does not update OAB..

Any solution?


  • Edited by tanale Monday, September 14, 2015 5:29 AM
September 14th, 2015 4:45am

Hi Tanale,

Please provide more details on the finding and the error that you see during the issue.

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September 14th, 2015 8:16am

Hello

check logs:

C:\Program Files\Microsoft\Exchange Server\V15\Logging\OABGeneratorLog and OABDownload folder

September 14th, 2015 12:54pm

It's empty in OABGeneratorLog... OABDownload file appears every one hour

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September 15th, 2015 1:26am

Hi,

Is there any error message in event log? How about run Get-OfflineAddressBook |Update-OfflineAddressBook to manual update OAB?

Please run Get-MailboxServer | FL Identity,*OAB* to check OWA generation schedule on mailbox server.

If this issue persists, please move OAB generation to another Exchange 2013 mailbox database:
1. Run Get-Mailbox -Arbitration | where {$_.PersistedCapabilities -like "*oab*"} to obtain OAB mailbox.
2. Use Move-Mailbox to another DB for testing.

September 15th, 2015 3:18am