Hello All,

I am trying to use an msp file to apply some settings changes; e.g. add and remove a new Normal.dotm, themes, Outlook defaults, etc.  When I edit the file, everything entered in correctly.  I have tried using a batch file and manually running the msp file and still nothing.  I'm getting a little frustrated as I don't understand why it's not working.  I use a similar msp file for a new deployments and the configurations get applied.  Why doesn't this one work?  Any help would be greatly appreciated.

Some settings/features within the OCT, are only applied during the initial installation of Office, and do not apply/update an existing installation of Office.
It's not well documented which settings behave like that, but if you review the TN library documentation for Office customization, there is mention of that limitation.

On a test machine, if you remove Office (uninstall it), and then reinstall it whilst referencing your updated/revised MSPfile, does it work ok?