OWA(Information Service Stop)
Hi,
I am having a problem for 2 weeks. Microsoft Exchange Information Storeservice stops unexpectedly, and these two weeks I did not find why, now I
have tested, that it stops then users trys to attach document via exchangeweb interface. Then someone is trying to attach a document it takes a while,then an error happens, that service is unavailable, and at the same time thisservice stops (Information store). I tried to find something in knowlege basebut didn't find nothing that point my situation.
Could you help me please? Thanks..
Halil
October 11th, 2007 8:30am
Did you Check your antivirus settings?
It might block OWA from attaching files?
Deli
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October 11th, 2007 11:37am
Thanks, quick reply.
I usetheSecurity messagingExchangeV.7.0 of Trend Micro.I don't think AV. Because I trydifferent attechment files(xls,doc,jpeg...)
My system properties Windows 2003 standart server SP2, Exchange 2003 SP2
Halil
October 11th, 2007 11:54am
Canyou disable your AV and verify that problem is still there?
Deli
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October 11th, 2007 12:09pm
Hi,
I did try your suggestionbut that problem is still.
Halil
October 16th, 2007 10:46am
So this might be a permissions problem?
Exchange not being able to write to a temporary file location when uploading?
You might want to try FileMon from Sysinternals to check your server when uploading to check for errors
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Deli
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October 16th, 2007 12:35pm