Hi all, I have an exchange server 2003 which is working properly. Some of my users use Outlook and some of them OWA and a few use both. One of the users who uses both Outlook and OWA got a problem few days ago. When he opens his inbox in OWA he can see the new messages and as soon as the message is read it will be hidden. In order to give you an example, It is exactly same as the situation in outlook when you set the “Current View” to “unread messages in this folder” and only unread messages is shown but soon after opening and reading them they are gone, but as far as I know there is no such an option in OWA.

Hi Two causes for this behavior:Please check belows:1. You have a filter in the view option.2. You have a rule that after you reading the email and deliever it to your personal folders.Please refer to this link: http://support.microsoft.com/kb/287577Thanks.Bobo

Hi, It is exactly same as the situation in outlook when you set the “Current View” to “unread messages in this folder” and only unread messages is shown but soon after opening and reading them they are gone, If you don't select the unread messages in this folder, does the old message still in outlook inbox?Can you find the messages in OWA inbox?Is there an outlook rule to act on it? Frank Wang