I have one client pc that when she starts Outlook 2003 it gives her the error that it had not been shut down & needs to restart in safe mode. She does that & then tries again safe mode is the only way that it will start up. I have deleted her account from the mail, i have uninstalled & reinstalled the outlook 2003 software i have ran updates. I did get a message when I sent the error to microsoft that it could use the service pack 3 update but could only be istalled from the server since it had already been installed on the server?? So I have3 questions. 1. Can anyone help me with this problem? 2. How do you install the sp3 to the client pc? 3. Is there a way that when I do updates on the server it will check all of the office PC to keep them upto date or do I need to go to each one & update. Thanks for any help.

Here's an article on troubleshooting shutdown issues http://support.microsoft.com/kb/308029 Is reinstalling the PC an option? For all the time troubleshooting it can be quicker to reinstall.

Hate to try & reinstall th e pc just yet. The problem isn't with the whole xp operating system just with the outlook program. I have uninstalled it & reinstalled but it does the same thing.

plz download from below mention link & run it on clint pc. for sp3 http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e25b7049-3e13-433b-b9d2-5e3c1132f206 Rgds Md Inzamamul Hoda