Office 2007 working slow sometimes hangs too

HI all,

A very good morning,

I have windows server 2008 r2 at my company. In server i had installed Microsoft office 2007. There is 20-30 users using server at a one time. The problem is that, in some user's connection emails receives late. The problem is that most of when user working with word, excel or power-point, They works very slowly and some times at the time of saving the document the application starting not responding. 

July 3rd, 2013 2:53am

Hi,

there are a lot of possible ways, just some of them for example:

-network bandwidht

-outlook is in Cached mode or in online mode?

-have they PST files on Shared drive?

-are they saving the outlook, excel files to Share drive?

-Do you have any antivirus application installed on the server/computer? (forefront, McAffee?)

- what system do you use (client operating system?) 

-What kind of Hardware have to the users computer?
 

and so on and so on :/

There are multiple choices, and as the excel/word/pp/outlook are slow then possible you are using Shared drives to save the document. just it is my guess.

regards,

Csaba

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July 3rd, 2013 9:11am

Dear Csaba,

First of all thank you so much for your help.

If i'm working on office applications then I dont think that any bandwidth criteria matters. 

Outlook is always in online mode though I didn't get on time

Pst files are not on shared drive

no files are saved on shared drive

I have installed Quickheal Antivirus on my system

No for saving files I never use share drives

We use HP thin clients to give access to the user on server

There is problem with all office apps like word, excel, powerpoint, etc.

whenever I do work with some files using this apps it become to slow and some time at the time of saving document application becomes not responsive and because of that I cant able to save my work

July 4th, 2013 6:17am

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