Hi all

This is ALI. I have recently installed office 365 (windows 8.1). first day it was working fine but next day it is showing some strange problem. when i click on anything on main toolbar like to change the font or size etc it does not show the options but it goes invisible.  it shows roll down window but do not show the options. first i thought it might be a problem with my windows so I refreshed my windows but  problem still exists. there is no malware etc. 

I dont know if I explained the problem correctly 

and this problem is occurring in all applications including word excel power point etc and I cant do anything at all. even it does not show the options to change the office background and office themes. looks like problem is in the whole software

Please help me as I am working on some project and I need to finish early

Thanks

hi all :)

As nobody replied for my post. I found what was the problem after going through a lot of experiments :). If you are facing the similar problem or some thing like this even on windows then try to perform clean boot. follow this link for further information

https://support.microsoft.com/kb/929135?wa=wsignin1.0

and just do the first step of clean boot

I hope this will help

Thanks

Ali 

• Marked as answer by Engr Ali 11 hours 39 minutes ago

hi all :)

As nobody replied for my post. I found what was the problem after going through a lot of experiments :). If you are facing the similar problem or some thing like this even on windows then try to perform clean boot. follow this link for further information

https://support.microsoft.com/kb/929135?wa=wsignin1.0

and just do the first step of clean boot

I hope this will help

Thanks

Ali 

• Marked as answer by Engr Ali Saturday, March 07, 2015 7:40 PM