Hi,
Did you start the Outlook successfully sometime? Did the other programs work fine?
I recommend we visit www.office.com/myaccount on the PC and you install Office on, and then sign in with the Microsoft account that you used to purchase the subscription. Once signed in, click Install Office and follow the onscreen instructions.
Please ensure you are signed in with the Microsoft account that you want to associate with your Office product.
For more detail information, please refer to the following link:
http://office.microsoft.com/en-us/products/microsoft-office-for-home-and-school-faq-FX102926087.aspx
Regards,
George Zhao
TechNet Community Support