Hi All,

I am having some difficulties getting the source files to download for a Click to Run deployment. I have done this type of deployment several times now and not run into any errors. The download will run for about 30 seconds and then fail or will run for a minute and then fail. I have taken all the recommended steps of turning off AV and the firewall, tested on different computers on the network and on different internet connection with the same result, only some of the files are downloaded, I will get the following everytime;

w32

w32_'Office version number'

When some of the other .CAB files are downloaded to the 'Office version number' folder I will get some of the following;

stream.x86.en-us.dat or stream.x86.x-none.dat (Not both)

i321003.cab

s321003.cab

i641003.cab

I have checked previous deployments and know that I should have all of the above files and i320.cab as well.

From researching the error I found it may be due to a permission error on the folder and I added Domain Computers group with Read & Execute, List Folder Contents and Read permissions.

Below are the details of my configuration.xml file and the logs when downloading the source files.

Configuration.xml

<Configuration>

  <Add SourcePath="C:\O365_Deployment" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>    
  </Add>

  <!--  <Updates Enabled="TRUE" UpdatePath="\\Server\Share\" /> -->

  <Display Level="FULL" AcceptEULA="TRUE" />

  <Logging Path="C:\O365_Deployment\logs" />

  <!--  <Property Name="AUTOACTIVATE" Value="1" />  -->

</Configuration>

Error Log

Timestamp Process TID Area Category EventID Level Message Correlation
07/22/2015 23:24:10.198 SETUP (0x5a40) 0x5dec Click-To-Run amaxd Medium DownloadOffice::DownloadPackages: Getting Office for culture: en-us
07/22/2015 23:24:10.201 SETUP (0x5a40) 0x5dec Click-To-Run amaxd Medium DownloadOffice::DownloadPackages: Getting Office for culture: x-none
07/22/2015 23:24:10.202 SETUP (0x5a40) 0x5dec Click-To-Run amaxe Medium DownloadOffice::DownloadPackages: Getting Office in directory: C:\O365_Deployment\Office\Data
07/22/2015 23:24:10.204 SETUP (0x5a40) 0x5dec Click-To-Run amaxf Medium DownloadOffice::DownloadPackages: Getting version cab file.
07/22/2015 23:24:11.013 SETUP (0x5a40) 0x5dec Click-To-Run amecw Medium Descriptor::Load: Reading Available value from descriptor: 15.0.4737.1003
07/22/2015 23:24:11.014 SETUP (0x5a40) 0x5dec Click-To-Run amecx Medium Descriptor::Load: Prereq Node exists. Being parsing it.
07/22/2015 23:24:11.051 SETUP (0x5a40) 0x5dec Click-To-Run amecy Medium Descriptor::Load: Reading Bootstrapper value from descriptor: 15.0
07/22/2015 23:24:11.116 SETUP (0x5a40) 0x5dec Click-To-Run amaxg Medium DownloadOffice::DownloadPackages: Getting Office lcid: 1033
07/22/2015 23:24:11.116 SETUP (0x5a40) 0x5dec Click-To-Run amaxm Medium DownloadOffice::DownloadFile: Downloading file http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675/Office/Data/15.0.4737.1003/stream.x86.en-us.dat
07/22/2015 23:25:57.028 SETUP (0x5a40) 0x5dec Click-To-Run amaxh Medium DownloadOffice::DownloadPackages: Succesfully downloaded .dat file
07/22/2015 23:25:58.460 SETUP (0x5a40) 0x5dec Click-To-Run amaxi Medium DownloadOffice::DownloadPackages: Succesfully downloaded client cab
07/22/2015 23:26:00.191 SETUP (0x5a40) 0x5dec Click-To-Run amaxj Medium DownloadOffice::DownloadPackages: Succesfully downloaded 64bit client cab
07/22/2015 23:26:00.359 SETUP (0x5a40) 0x5dec Click-To-Run amaxk Medium DownloadOffice::DownloadPackages: Succesfully downloaded stream cab for culture.
07/22/2015 23:26:00.359 SETUP (0x5a40) 0x5dec Click-To-Run amaxg Medium DownloadOffice::DownloadPackages: Getting Office lcid: 0
07/22/2015 23:26:00.359 SETUP (0x5a40) 0x5dec Click-To-Run amaxm Medium DownloadOffice::DownloadFile: Downloading file http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675/Office/Data/15.0.4737.1003/stream.x86.x-none.dat
07/22/2015 23:26:00.374 SETUP (0x5a40) 0x5dec Click-To-Run aoh8t Unexpected DownloadOffice::HandleStateAction: Failed to download office bits.
07/22/2015 23:26:00.374 SETUP (0x5a40) 0x5dec Click-To-Run aoh71 Medium BootstrapperState::OnError: Error has occured. Go to ExitBootStateMachine.
07/22/2015 23:26:32.801 SETUP (0x5a40) 0x5dec Click-To-Run Telemetry ami7r Medium TryShowUI::HandleStateAction: Showed Failure UI. Couldn't install  We're sorry, we had a problem installing your Office program(s).  Is your internet connection working?  Do you have enough free space on your main hard drive?  Please try installing again after you've checked the above.  http://officeredir.microsoft.com/r/rlidC2RErrorToAsset?scenario=Bootstrapper&ErrorSource=1007&errorCode=0&exceptionType=0&lang=&crc32=1319951948
07/22/2015 23:26:32.801 SETUP (0x5a40) 0x5dec Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0
07/22/2015 23:26:32.801 SETUP (0x5a40) 0x5dec Click-To-Run Telemetry aoh9z Medium AdminBootstrapper::Main: Installation came back with -2147418113.
07/22/2015 23:26:32.802 SETUP (0x5a40) 0x5dec Logging Liblet aqc99 Medium Logging liblet uninitializing.

Any help on this error would be appreciated as I cannot see any reason for the files failing to download, is it an error from the Microsoft server side, have I missed an error in my configuration.xml file or is there something in the log that gives a clue that I have missed.

• Edited by cfairfull76 17 hours 23 minutes ago spelling error