Good Afternoon:

Recently, we switched our licensing model and went from Office VLM to Office 365 Pro Plus.  I'm having some challenges activating Office 365 Pro Plus on my terminal server farm.  I can manually activate it, but it's my understanding that it should auto-activate if we are federated with Microsoft, which we are.  If I sign in with my Active Directory credentials (same credentials I'm logged into the terminal server with) it will activate, but I need to make this happen seamlessly for my users.

I am running Office 356 Pro Plus installed to the terminal server with the following XML:

When I open word, I am prompted to sign in.  If I enter credentials, it will activate and I can use the software.  My goal is to make this authentication happen automatically for my users.

Any advice?

Hi,

Office 365 has two systems that can be used for user identities:

• Organizational account (cloud identity)

• Federated account (federated identity)

Reference: https://technet.microsoft.com/en-us/library/office-365-user-account-management.aspx?f=255&MSPPError=-2147217396

It seems you belong to the second, please make sure the Single sign-on is set up correctly:

https://technet.microsoft.com/library/hh967643.aspx

Regards,

Melon Chen
TechNet Community Su

Exactly what I was missing.  As soon as I converted the domain to a federated domain, everything started working.

Thanks!