Offline Address Book Download Issues
New Exchange 2013 Install - Single Server
testexchangeconnectivty.com reports no issues for Autodiscover, RPC over HTTP, or EWS
Outlook 2010
All clients are external non domain joined
Client are hanging on Downoading the Address book. No errors anywhere I can find. Any and all tests report no issues. If they choose Work Offline they can see the users in the Address List
The only issue seems to be the message that says Offline address book Connecting to Microsft Exchange that never finishes.
Any thoughts?
May 22nd, 2013 10:47pm
I'd suggest you run Test EMail AutoConfiguration and then test the OAB url from the client computer;
Besides,
1. check the permission settings on /oab virtual directories, see
http://technet.microsoft.com/en-us/library/gg247612(v=exchg.150).aspx
2. check sync folder in Outlook and IIS log in CAS server to see if there is any error.
Hope it is helpful.
Fiona Liao
TechNet Community Support
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May 24th, 2013 4:36am
I'd suggest you run Test EMail AutoConfiguration and then test the OAB url from the client computer;
Besides,
1. check the permission settings on /oab virtual directories, see
http://technet.microsoft.com/en-us/library/gg247612(v=exchg.150).aspx
2. check sync folder in Outlook and IIS log in CAS server to see if there is any error.
Hope it is helpful.
Fiona Liao
TechNet Community Support
May 24th, 2013 11:29am