OneNote 2013 - Cannot paste images

Hello! I have a issue with copying\pasting images in OneNote.

Example: I have an image on OneNote page. Then i copy or cut image to clipboard. When i try to paste image to any OneNote page, only blank space inserts instead of copied image. 

When i try to paste the same copied image from onenote to paint or word, for example, it works nice.

Copying\pasting from word\paint to onenote works nice. Text copied as expected.  

Only copying from OneNote to the same OneNote app fails regardless of OneNote page\notebook.. 

OneNote 2013 (15.0.4535.1507) 32bit.


  • Edited by Lehus Monday, February 17, 2014 9:54 AM fix description
February 17th, 2014 9:52am

Hi,

Please first test this issue on OneNote web app and check if the issue persists.

How did you paste the image? Did you use Ctrl + V? Please also try to right-click on OneNote page and select 'Keep Source Formatting' and 'Picture' from Paste Options:

Please let me know the result.

Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
February 18th, 2014 2:29am

Hi Steve! Of course, i've tried both key shortcuts and right-click.

And here we are, where problem arises: i don't have any paste options except from just "Paste" when copy image from onenote TO onenote!


  • Edited by Lehus Tuesday, February 18, 2014 3:08 AM
February 18th, 2014 3:02am

Appologize for the mistake in my last reply. Based on my test, Paste(P) is the default and only Paste Options when we copy/paste image from one OneNote page to another.

Please try to use OneNote /safeboot to clear your local OneNote cache to check the result. To do this, press Windows key + R, type OneNote /safeboot in the Run command and press Enter.

Please first try Delete Notebook Cache.

Note: When we delete the Notebook cache, youll lose your unsynced changes and youll have to reopen the notebooks. So please make sure all your changes have been saved before you start OneNote with safeboot.

If above not fix the problem, please try Delete Settings.

Note: Use Delete Settings will have your OneNote to use default settings, but you can change them later.

Please let me know the result.

Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
February 19th, 2014 2:03am

Thank you, Steve, i didn't know about useful boot options! 

Unfortunately, neither cache cleaning nor delete settings doesn't help.

Also, you've posted that "only Paste Options when we copy/paste image from one OneNote page to another."

But in my case, even when i paste from one page to another, only one Paste option appears, strange bug..

I definitely have no thoughts about causes of this trouble..

February 20th, 2014 5:37am

Please try these steps:

1. Copy several words and paste it to OneNote. Select Keep Source Formatting (K).

2. Click the Paste Options icon again and click Set as Default Paste.

3. Try copy/paste an image again.

Please let me know the result.

Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
February 22nd, 2014 1:58pm
Thanks, Steve, that works! So, the reason in "default" paste option, cause its works for images too, and can't "Paste (IMAGE) as text"?
February 22nd, 2014 3:51pm

The 'Keep Text Only' option removes all the original formatting from the text. If the text you paste contains images, the images will not show up.

We can paste text as image using the 'Picture (U)' paste option, but we can't paste image as text.

Seems your default paste option is set to 'Keep text only', that's why this issue happens.

Best Regards,

Steve Fan
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
February 24th, 2014 1:25am
Thanks Steve. This help me to solve my issue of copy-paste images too! :)
October 31st, 2014 3:41am
This process did not work for me.  I set the first icon as default, but the paste gives me a "missing image" icon for a split second before giving nothing.  What does work is using the specific "paste image" command, but that's not very friendly when trying to paste a portion of a web page that has text and images.  The best I can get there is just the text.
Free Windows Admin Tool Kit Click here and download it now
December 15th, 2014 5:10pm
This process did not work for me.  I set the first icon as default, but the paste gives me a "missing image" icon for a split second before giving nothing.  What does work is using the specific "paste image" command, but that's not very friendly when trying to paste a portion of a web page that has text and images.  The best I can get there is just the text.

This is exactly what I was seeing as well. I used to copy/paste a webpage into OneNote, this worked a couple weeks ago, but has recently stopped. even copying parts of the same page no longer pastes the images!

I tried resetting the cache and then the settings as per above, to no avail.

Something else - when this happens the paste always starts with OneNote inserting "-->" on a line above the pasted area.

May 13th, 2015 12:00pm

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