One user cannot open mailbox from any workstation
She always gets the same error message "Unable to open your default email folders. The microsoft exchange server computer is not available." when she starts outlook from any computer. Outlook web access is working for her, however. She seems to be the only
user having this problem.
Any ideas how i can track this down?
(Exchange server 2003, outlook 2003 and 2007)
August 6th, 2012 5:36am
Can you try in cache/online mode?
I assume when you configure the OLK profile, and check the name, it resolves both for the server and user?Sukh
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August 6th, 2012 6:31am
Looks like a RPC problem. You can try to set the encrypt option within the specific account.
also see http://support.microsoft.com/kb/2006508
August 6th, 2012 9:57am
Turned out to be Event 9646, "mapi sessions exceeds the maximum of 32 objects of type 'session'". Just required a quick registry tweak.
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August 6th, 2012 10:04am
Please refer to:
http://support.microsoft.com/kb/842022Fiona Liao
TechNet Community Support
August 24th, 2012 5:45am