Onedrive for Business authentication update password

I just changes Office365 password and now the Onedrive for Business client shows a sync error that tells me to enter my authentication information. Where can I do that? There's no prompt or settings dialog where I can update the password so how am I supposed to do that?

The Windows credential store doesn't contain any obvious Onedrive for Business credentials.

February 17th, 2015 3:31am

Hi,

Try to stop syncing the folder and re-add it, does the issue persist?

Regards,

Melon Chen

Forum Support

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February 19th, 2015 1:08am

Hi,

I never tried stop syncing and readdning. I tried just readding it, that did nothing.

Anyway I removed all cached MicrosoftOffice15 credentials from the credential store and restarted the OfB client. That triggered a login prompt and I could add the new password. Seems like a hard way to update the password. Shouldn't the client trigger a prompt as soon as it gets a authentication denied response from the service?

  • Marked as answer by Molotch 3 hours 29 minutes ago
February 19th, 2015 3:26am

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