In upgrading from office 2010 and lync 2010  to office 2013 the Lync 2013 Organization tab data is missing. The Gal files appear to be in the user profile directory. The contact tab appears to have the correct data. We are running on a Lync 2013 server and Exchange 2010

Hi Pat

Based on your description, after upgrading you Lync to 2013, the Organization tab missing in your Lync.

First I suggest you install the latest update for Lync client, and then check if the issue still exists.

Then you can try to check if the issue is caused by the values changed on Registry Editor.

You can check the value in the Registry Editor on local workstation with the following path: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\common\contactcard

You can also create a new DWORD (32-bit) Value named TurnOffOrganizationTab and change the value data to 0. If it set to 1 the ORGANIZATION Tab will missing.

To get more information please refer to this link:

https://social.technet.microsoft.com/Forums/office/en-US/home?forum=lyncprofile

After trying these methods, if the issue still exists I suggest you post your issue to Lync 2013 forum to get more information:

https://social.technet.microsoft.com/Forums/office/en-US/home?forum=lyncprofile

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Regards,

George Zhao
TechNet Community Support

Thanks George, I'll post the question on lync forum - it not the organization tab that's missing its the organization data  - the tab is blank

Hi Pat,

I hope you can get a good solution on Lync forum, good luck. J

Regards,

George Zhao
TechNet Community Support