We are using Outlook 2000 and everytime our tries to set out of office he gets a "you do not have permissions error". He is a local admin on the box, what can be going wrong? We are using an exchange server. I've had him try on different workstations with the same results. Any help would be great.

Please post the exact steps the user is taking and the exact error message received. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "Midlevel Tech" wrote in message news:72cd24bf-511b-43e6-8318-2c7a6a990a75... We are using Outlook 2000 and everytime our tries to set out of office he gets a "you do not have permissions error". He is a local admin on the box, what can be going wrong? We are using an exchange server. I've had him try on different workstations with the same results. Any help would be great. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Thanks for the reply, Outlook-tools-Out of Office Assistant Message: Your AutoReply message could not be displayed. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator. This is our QC Manager so I can't see him not having permission just for this.

On Tue, 11 May 2010 14:39:04 +0000, Midlevel Tech wrote: > > >We are using Outlook 2000 and everytime our tries to set out of office he gets a "you do not have permissions error". He is a local admin on the box, Is that account also a member of a privileged group in the AD (e.g. "Domain Admins"), or a member of any group that's a member of a privileged group? If so, permission inheritence is blocked on the account and any changes you make to the permissions will be reset by the AdminSDHolder processing. >what can be going wrong? We are using an exchange server. I've had him try on different workstations with the same results. Any help would be great. Privileged accounts shouldn't be used for ordinary day-to-day activities. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

There are other users in the same group that have no problems using Out of Office Assistant.

I'm sorry, but how was that proposed as an answer?

On Wed, 12 May 2010 11:26:00 +0000, Midlevel Tech wrote: >There are other users in the same group that have no problems using Out of Office Assistant. But that doesn't answer the question. Is the user a member of any privileged group, or any group that's a member of a privileged group. I have no idea what "the same group" means. Look for AdminSDHolder in a search engine to get more details about why this may be your problem. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi, What's version of exchange you are running? Is it Ex2003? Try the following steps to troubleshoot this problem: Step 1: Reset his password from ADUC. Step 2: Run outlook in non-cache mode ============================ 1. Click Tool-Option, in Mail Setup tab, click E-mail Accounts. 2. In Email tab, highlight the problem email account and click Change. 3. Click More settings, in Advanced tab, uncheck the option “Use Cached Exchange Mode”. Click Ok. 4. Restart Outlook. If the problem only happens in Cache mode, refer the following KB article to apply the hotfix: http://support.microsoft.com/default.aspx/kb/909802?p=1 Step 3: Recreate a mailbox for your user ====================== 1. Backup his email on PST files 2. Delete the mailbox and then recreate a new mailbox for him.

We are running Ex2003, I found that inherited permissions was checked and nobody else's was so I unchecked it today to see if that gave us what we needed. I haven't checked yet figuring that the change needed time to propagate. Also thanks for the patience to everyone that is trying to help me out.

On Fri, 14 May 2010 16:24:09 +0000, Midlevel Tech wrote: > > >We are running Ex2003, I found that inherited permissions was checked and nobody else's was so I unchecked it today to see if that gave us what we needed. Are you sure you don't have that backwards???? If not, you're w-a-a-a-a-y ouside the norm. Inheritence is typically NOT blocked.If it is, you must have your own custom-coded replacement for the Recipient Update Servce. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

What do you mean, what part are you asking if I have backwards and outside the norm. If you mean Ex2003 and we are still using Office pro2000 this is how everything was set up when I got here. If you mean the inherited permissions I don't know how they got checked. Unchecking inherited permissions didn't work.

On Tue, 18 May 2010 11:31:32 +0000, Midlevel Tech wrote: > > >What do you mean, what part are you asking if I have backwards and outside the norm. You said that permission inheritence was blocked on all recipients: ". . . I found that inherited permissions was checked and nobody else's was . . ." >If you mean Ex2003 and we are still using Office pro2000 this is how everything was set up when I got here. If you mean the inherited permissions I don't know how they got checked. Unchecking inherited permissions didn't work. Permissions SHOULD be inherited! --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

When you look at the group inherited permissions is checked, but when you go in the group and pull someone individually it is not checked. His out of office used to work then one day stopped working and started getting that permissions error.