Out of Office Problem on Exchange 2007
The problem is, we can set the OOF in OWA, but it doesnt send out the OOF.but when I track the log, I can see the is sent out and the source is from the "SourceDriver", any ideas?I try to use external email address and internal email to send to that user, also not receive any OOF.Not everyuser have this issue, up to now, only some usershave this issues
September 25th, 2009 5:53am
if u r using exchange server 2003 then used By default, the out-of-office reply to Internet recipients is turned off. Many administrators do not allow out-of-office replies to be sent outside the Exchange Server organization, so that unauthorized people do not know when users are out of the office.
RESOLUTIONTo turn on out-of-office replies to the Internet, follow these steps:On the Exchange server, start Exchange System Manager.Go to Global Settings, and then click Internet Message Formats. In the Details pane, right-click on your domain name, and then click Properties. The default SMTP domain is "*".
In the Properties dialog box, click the Advanced tab, and then click to select the Allow out of office responses check box. This turns on out-of-office responses to the Internet for the selected domain.
This was tested no Windows 2003 server with Exchange SP1 installedYou may need to restart the Simple Mail Transfer Protocol (SMTP) and Microsoft Exchange Routing Engine servicesRegardsSyed Arsalan.
syed.arsalan
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September 25th, 2009 7:50am
We are using 2007. Any ideas?
September 28th, 2009 7:09am
hi ,U are saying that some users have facing this issue ,ok try to create a new profile of any trouble user and verify it settings again ,an important thing is that out of settings have some limitations also such as to block all external domains out of office settings ,only internal etc.so just go through the below .http://msexchangeteam.com/archive/2006/10/06/429115.aspxhttp://forums.msexchange.org/m_1800497106/mpage_1/key_/tm.htm#1800497106RegardsSyed Arsalan.syed.arsalan
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September 28th, 2009 8:46am
Hi,Did you mean the OOF was sent out which could be viewed via Message Tracking Log?Did this issue occur in Outlook client?Please use MFCMAPI tool to check the PR_OOF_STATE value of the problematic user:1.Start MFCMAPI.exe and click OK in the first dialog box that appears.2.On the Session menu, click Logon and Display Store Table.3.Select the profile for the mailbox under inspection.4.In the list of stores for the profile, select Mailbox - <mailbox name>.5.In the Property pane, scroll down to the PR_OOF_STATE property.If the PR_OOF_STATE is true which indicates the OOF is turn on, otherwise that is false which indicates the OOF is turn off.ThanksAllen
September 28th, 2009 12:31pm
somehow, we discover when the server is using sp 1 rollup 5, it will have this behaviour, rollup 6 dont have this issue again.Thanks all
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October 2nd, 2009 9:10am