Out of Office replies not being sent
Question: Hello
Exchange 2007 SP2 environment and Outlook 2007 SP2 clients.
A user has set an OOF on his mailbox, I can see this when checking his mailbox and the bottom left shows "Out of Office" enabled type message. But no OOF replies are being generated.
I moved his mailbox to another server, but still no gain.
Any ideas anyone?
November 22nd, 2011 2:22pm
See this to start you off -
http://social.technet.microsoft.com/Forums/en-CA/exchangesvrtransport/thread/6d36cfc8-8665-4eed-a162-1418b6771aa9Sukh
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November 23rd, 2011 7:21pm
Question: Hello
Exchange 2007 SP2 environment and Outlook 2007 SP2 clients.
A user has set an OOF on his mailbox, I can see this when checking his mailbox and the bottom left shows "Out of Office" enabled type message. But no OOF replies are being generated.
I moved his mailbox to another server, but still no gain.
Any ideas anyone?
The issue might be caused by the following causes:
It is an external email message sent to the problematic user and you did not enable external OOF.
The Autoreply message was blocked or filtered; The mailbox rule of the problematic user has corrupted;
My suggestion is:
Verify the remote domain settings and make sure the external OOF is enabled.
Test from internal email account and some other external email account to see if the OOF is working.
Verify the application event log to see if there is any error related to OOF, availability service.
Hope it is helpful.
Best Regards Fiona Liao E: v-fiolia@microsoft.com
November 25th, 2011 1:02am