Out of offic set but not sending mails
Hi all , i have problems with out of office message , i set it up using owa and outlook 2010 with anywhere (autodiscover works ok) , both stores the autoresponse message buth when i send a test mail it doesn't response with the OOF message. In EMC and
the Outlooo OOF setings both are configured for internal and external users. I tried with many users and the problem persist.
Out of office works ok before , it suddenly stop working. where can i turn on logging or something that could help me whit this.
Tanks in advance.TeKi
March 9th, 2011 2:14pm
I forgot to tell my Exchange version :
Exchange 2010 SP1 without RU - mailbox role in Win2008 R2
Exchange 2010 SP1 without RU - CAS/HUB role in Win2008 TeKi
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March 9th, 2011 2:18pm
From outlook if you disable\enable OOF are you getting an error that service is not available?James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
March 9th, 2011 3:00pm
TeKi,
If you checked if OOF is turned on either via outlook or owa check if the arbitration mailboxes are in a correct state. A corrupt or missing arbitration mailbox van cause this kind of issues.
Regards,
JohanExchange-blog: www.johanveldhuis.nl
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March 9th, 2011 5:06pm
JamestechmanFirst
i got the message "error service is not available" , i fixed it publishing autodiscover in my dns zone. The message dissapear and i was happy , until i sent the test mail.
Johan
VeldhuisI tried enabling the OOF from owa and leave it "on" , then i try to configure it from Outlook 2010 with anywhere and when i go to the OOF settings it appear to be "on" so , it successfully store the OOF
settings , if i disable from outlook , it appears disabled on owa and vice versa.
Also , i try whith several users with same result. The problem arise when one user set
up OOF from owa only.TeKi
March 9th, 2011 5:50pm
Johan , i checked the arbitration mailboxes (it show me 3 of them) and all they are in good state. I have several databases without arbitration mailboxes , do i need arbitration mailboxes assigned to this databases ¿?.
TeKi
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March 15th, 2011 1:15am