Outbound Mail Delayed, Unsent after ISP Change
I have a dumb question. I am in a small office environment. We use exchange server on MS Windows Server 2003. We have 3 client machineswith email access. Prior to now the MS Exchange Mail Acct. was the default account in all of the Outlooks. We changed ISPs but NOT email. Soooo, I need to enter in a new outgoing mail server. I changed the secondary accounts to match the new ISP but how do I change the Exchange Server...is this even necessary? If I make the actual email accounts the primary, outgoing mail works fine from the hosting computer, but with MS Exchange as the default account the messages never make it out. I don't recieve any errors; I just get bounce backs about 3 hours later.
The client machines are WinXP Pro, Outlook 2003. The new ISP is comcast. Anyhelp would be great.
December 3rd, 2008 9:23pm
Do you know if your internet SMTP connector is configured to use DNS to route the mail or is it configured to forward all mail to a specific address. If configured to send to a specific address, it is likely that it is an address on the old ISP.
Joseph Durnal
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December 3rd, 2008 9:57pm
Thanks for the response. I checked this earlier, but there are actually no connectors. I thought that there should be but even with the old ISP there weren't.
EDIT: when you refer to the connectors, you are talking about the connectors folder found in the root of the Exchange System Manager?
December 3rd, 2008 10:07pm
Found it: When the connectors are not configured the Smart Host needs to be changed in the Default SMTP Virtual Server. Located here: Exchange System Manager/Servers/<server_name>/Protocols/SMTP. I changed the smart host from the old one to the new ISP's SMTP server. All working.
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December 3rd, 2008 11:17pm