I installed a hard drive and restored an image of the previous computer.  I had some problems and the .pst got damaged in the process.

Now my outlook will not send nor receive.  The dialog box does not come up and messages that are sent are not getting to there destination and messages that are supposed to be received are not getting downloaded.  When I test the account settings everything comes up as working but the e-mails are not getting sent or received. I uninstalled office 2003 and ran a registry cleaner afterward.  I also dl'd microsoft's installer removal tool.  I reinstalled and updated office 2003 and imported the outlook pst.  Still no joy Any ideas on how to get this guy up and running again? Thanks! 

Hi,

Have you tried using the Inbox Repair tool to scan and repair your PST file? If not, please have a try and then test the issue again. See:

https://support.microsoft.com/en-us/kb/272227

If above doesn't fix the issue, please also have a look at the following KB article and follow the instructions to troubleshoot the issue:

How to troubleshoot Outlook when you cannot send or receive e-mail

https://support.microsoft.com/en-us/kb/286040?wa=wsignin1.0

In addition, Microsoft ended support for Office 2003 on April 8, 2014. Office 2003 related questions are not supported in this forum now. This change has affected your software updates and security options. To get better support and user experience, it's recommend you upgrade your Outlook to a newer version.

Best Regards,

Steve Fan
TechNet Community Support

Its because of corrupt Outlook pst file, use Kernel for Outlook PST Repair Tool for the recovery of your Outlook data successfully.

Hello!

First you have to recover your PST file. Try to use the program to recover PST files such as Recovery Toolbox for Outlook.   https://outlook.recoverytoolbox.com/

 Then

1. Check if Outlook is in Offline mode. In Outlook go to File and make sure Offline is not selected. 2. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll 3. Check if antivirus email check is slowing sending and receiving.  Disable it. Check if other programs running in the background is interfering. Disable one at a time the Firewall, antispyware, antispam, and all Norton programs. 4. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min 5. Check if outgoing mail server authentication is required. Select that option in account settings and use same settings as incoming server 6. Your ISP may be blocking port 25. Try using alternate port 587. If no joy, you need to use your ISP SMTP server to send out emails. 7. Create a new Outlook profile. 8.  Check with email provider Tech Support to determine if server is having trouble. Hope this helps!

• Marked as answer by FelixReeves 20 hours 45 minutes ago

Hello!

First you have to recover your PST file. Try to use the program to recover PST files such as Recovery Toolbox for Outlook.   https://outlook.recoverytoolbox.com/

 Then

1. Check if Outlook is in Offline mode. In Outlook go to File and make sure Offline is not selected. 2. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll 3. Check if antivirus email check is slowing sending and receiving.  Disable it. Check if other programs running in the background is interfering. Disable one at a time the Firewall, antispyware, antispam, and all Norton programs. 4. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min 5. Check if outgoing mail server authentication is required. Select that option in account settings and use same settings as incoming server 6. Your ISP may be blocking port 25. Try using alternate port 587. If no joy, you need to use your ISP SMTP server to send out emails. 7. Create a new Outlook profile. 8.  Check with email provider Tech Support to determine if server is having trouble. Hope this helps!

• Marked as answer by FelixReeves Friday, May 15, 2015 10:44 AM