I have a shared mail box on a work group not a network and when I apply categories to e-mails sometimes they show on my colleagues machine and sometimes they don't. Does anyone have any ideas how to make all categories show every time. I have checked her category list and it is the same as mine. Thanks M

Hi M, May I know your exchange version? If you are using Exchange server 2007, please run the cmdlet below: Get-TransportConfig | fl *categories If you see the following result, then categories are being stripped by Exchange. “ClearCategories : True” To disable this Exchange feature, run the following shell command: Set-TransportConfig –ClearCategories: $False Best regards, Serena Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Serena, Thanks for your reply on this one. Unfortunatley after speaking with our e-mail hosts we are not on an exchange but an IMAP e-mail service. We have a bit of a wierd set up in some ways as we also have Microsoft Exchange online as well as the IMAP situation. The e-mail host company only work with Mac so they have no idea about outlook and my it support company only instal hardware and set up basic desktop and they don't have any ideas either. As you may realise from my techie language I am not very knowledgeable either but am doing my best to try and sort the problem. If you have any further thoughts on this issue i would be most appreciative of your help. Thanks Mary