Outlook 2007 meeting requests go into deleted items
Hi,We have 1 user with a strange issue on exchange 2007 and office 2007.Whenever they create a meeting request, for anyone, including themselves, the request goes into the calender fine, but the email request goes straight into the deleted items folder.It does this in OWA too, so the client is not the issue. It was syncing with an iphone, but the sync has been broken to test and it still occurs. I did move the users mailfile to another server, and it seemed to be working ok via owa for a few mins, then it started behaving as before.Any ideas or help is welcome.Thanks.
March 1st, 2010 6:27pm
Do they have a blackberry?Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:EMA 2K7,EDA Win 7,ES,SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com
Free Windows Admin Tool Kit Click here and download it now
March 1st, 2010 8:22pm
No, only an iphone.Forgot to mention, there are no rules set. The main purpose is for the user to send meeting requests on behalf of another, and to manage those meeting requests so they need to see the request in their inbox.Thanks
March 2nd, 2010 10:57am
Hi,
Please clarify your question in detail. I’m a bit confused.
The email request from other’s response went into the deleted items folder in user’s outlook directly after this user send a meeting request to others, right?
Have you select the option “Delete meeting request from Inbox when responding” in client ?
To unselect it please follow the below steps:
1. Click Tools and select Options in outlook
2. Click the button E-mail Options.
3. When the E-mail Options dialog box appears, click the button Advanced E-mail Options.
4. Click OK after unselect the “Delete meeting request from Inbox when responding”.
I’m looking forward to your reply.
Thanks,
Richard.
Free Windows Admin Tool Kit Click here and download it now
March 3rd, 2010 10:20am
Hi,This is unchecked. It is not a reply that is being deleted. User A is created a meeting request on behalf of user B. User A gets the invitation as well as user B, straight into their inboxes. However, recently, for user A it has been going straight into their deleted items.User B has set delegate rights for user A to be able to edit their calender, inbox and tasks. "delegate recieves copies of meeting-related messages sent to me" is ticked, and all was working fine. All options are as they were still however it is not working as of a few days ago.No blackberrys are being used between these two users, only iphones and it works ok for other requests that user A enters in their calenders.This happens via OWA too.Thanks
March 5th, 2010 4:13pm
Here,User A is having Administration right of meeting room boxes. For example , If "A" is having all right to manage the Calendar of anyone in that case if Some one will send meeting request to user "A" it will be automatically accepted, and message will be gone in Deleted Items because of above mentioned option (Richard Wang). Reply back if problem still there.Thanks
Free Windows Admin Tool Kit Click here and download it now
March 5th, 2010 8:34pm
Check to make sure that meeting requests have not been set to accept automatically....
On the Tools menu, click Options , and then click
Calendar Options . Under Advanced options , click Resource Scheduling .
Uncheck Automatically accept meeting requests and process cancellations check box.
June 18th, 2010 5:47am
Hi Discourage,
have you rectified this problem yet or not?
Thanks
amit Rawat
Free Windows Admin Tool Kit Click here and download it now
June 25th, 2010 12:58pm
I am having the same problem - as is my co-worker. We upgraded to Office 2007 recently and have not set up any rules for Outlook. Most,
but not all, meeting reponses have been going directly into the Deleted Items folder. I have checked all of the options mentioned above and none apply. There must be a bug in this version of Outlook. How do I get a patch?
I schedule a lot of meetings and it is very annoying to have to constantly check my Deleted Items to see who has responded!!
July 22nd, 2010 10:22pm
As I know that not a bug, if u go to the deleted items folder and check the meeting request, u'll see a text box: As the meeting organizer, you dont need to respond to the meeting".
Rgds
Free Windows Admin Tool Kit Click here and download it now
July 23rd, 2010 1:17pm
Had this problem in my own environment, turned out the user had modified the tracking options
Go to Tools>> Options>> Email Options>> Tracking Options
There is an option "Delete blank voting and meeting responces after processing"
Rgds,
K
July 29th, 2010 3:54am
Kaz342, must I check the option or uncheck it?
Free Windows Admin Tool Kit Click here and download it now
December 30th, 2010 5:47am
Can you see if this helps?
http://restartis.wordpress.com/2009/05/06/issue-series-e-mails-going-directly-to-%E2%80%98deleted-items%E2%80%99/- Thanks, Jinesh.
December 30th, 2010 6:52am
I am having exact same issue as a simple user of Outlook 2007. My company ITdept is not helping much resolving. When I create an appointment and invite other to attend - AND- my Winmobile 6 phone is connected and syncronizing, the appointment goes directly
to deleted items and sometimes even is not even visible at all in delete items either. When I find the sent items in my sent items folder and I try to send again or modify, it says it cant because the item was deleted.
Like you I host many calls and need to track who will attend or not. This issue is causing me real headaches! Can anyone help? Would a full reinstall of outlook potentially solve (this is the clasic solution of our IT dept... if not a full reimage of my
PC...)
Thanks!
Luc.
Free Windows Admin Tool Kit Click here and download it now
January 11th, 2011 4:20am
I found this while troubleshooting and wanted to add some feedback on what we found.
First, we encountered the same scenario: meeting requests going to deleted items, a mixed smart-device environment and it occurring for several meeting recipients.
The calendar entry happened before we migrated to Exchange 2007 and discovered after the migration so we cannot say yea or ney on whether this is a factor. What we found is the deleted items were all decendents of an original calendar entry, which
was copied/pasted for new dates. Though the Message ID is different for each event, when the event was accepted from the deleted items it reverted the calendar message subject back to the original along with the date. For now we have instructed
the user to create new individual meeting requests to confirm there are not calendar issues but if it works there may be a copy issue for additional entries.
January 11th, 2011 12:36pm
What about when it is a newly created meeting planner and it is going to the deleted box. Could it be the settings on the users Outlook Client? They were upgraded to Exchange 2007 from 2003. At first it was accepting the meetings automatically,
of which I unchecked the automatic acceptance in the resource scheduling section on outlook. Are there any changes that need to be made on the Exchange Server? Another note is what about when you are using hosted exchange?
Free Windows Admin Tool Kit Click here and download it now
February 5th, 2011 10:31pm