Outlook 2010 Junk email options

Hi Team-

Exchange 2010 Sp3 with Outlook 2010 junk email option doesn't work.

added sender email address in blocked sender list but still receive email on the Inbox.

Any hotfix fo

February 23rd, 2015 4:21pm

Hi,

In order to resolve the issue more efficiently, I'd like to collect the following information:

Does this issue only happen with specific email address or with all email addresses in the blocked sender list?

Is it specific to machine/user/Outlook profile that is used currently?

Meanwhile, please make sure the email address or domain is not also on one of the Safe Sender lists. The safe sender lists override the blocked sender lists.

In addition, this issue may also happen if you have more than one e-mail account delivering email to your Personal Folders (.PST) file. This is because the Junk E-mail Settings, including Blocked Senders and Safe Senders lists, are specific to one e-mail account or service. When you block a sender's email address, it is only added to the Blocked Senders list for the default email account configured in the Account Settings dialog. The Blocked Senders lists for other accounts are not updated with the same email address.

To work around this issue, switch the default account in the Account Settings dialog to the other account, and then block the same sender. This will add the sender's e-mail address to this specific account.

Please let me know the result.

Regards,

Steve Fan

Forum Support

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February 23rd, 2015 8:42pm

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance. 

Best Regards,

Steve Fan

Forum Support

February 26th, 2015 8:41pm

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Best Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
March 2nd, 2015 1:01am

Hi-

I was testing in with outlook 2010 blocking sender email ID and it is not working  and email still coming to the inbox.

Tested on few machines with different account still same issue and all machines have single profiles no other profiles.

Email addreess is not in the safe sender's list and No PST is using.

Exchange 2010 and we set also New-FseExtendedOption Name CFAllowBlockedSenders Value true and still cannot block sender in outlook 2010

March 4th, 2015 3:34pm

Hi-

I was testing in with outlook 2010 blocking sender email ID and it is not working  and email still coming to the inbox.

Tested on few machines with different account still same issue and all machines have single profiles no other profiles.

Email addreess is not in the safe sender's list and No PST is using.

Exchange 2010 and we set also New-FseExtendedOption Name CFAllowBlockedSenders Value true and still cannot block sender in outlook 2010.

Is this bug in outlook 2010 and any hotfix availaible

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March 4th, 2015 3:36pm

Thank you for the update.

What email address did you add in the blocked sender list? If it an email address within your organization's address book? Please note that, in an Exchange environment, all of the names and email addresses that are in your organization's address book (also known as the Global Address List) are automatically considered safe. Even if you've added an email address within your organization to the blocked sender list, the emails from that sender still comes into the Inbox.

Regards,

Steve Fan

Forum Support

March 5th, 2015 9:05pm
Testing with outside domain 
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March 6th, 2015 1:14pm

Hello,

Any update on this issue? Please don't hesitate to post back.

Regards,

Steve Fan

Forum Support

March 9th, 2015 1:01am

Hi,

I'm marking the reply as answer, if you come back to find it doesn't work for you, please reply to us and unmark the answer.

Regards,

Melon Chen

Forum Support

Free Windows Admin Tool Kit Click here and download it now
March 10th, 2015 5:28am

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