So, working a laptop that has Outlook 2010 on it. There is an email account, thru the POP3 set up, on the computer. Currently, all the settings are correct enough to let it send out emails. However, it isn't getting any incoming emails. Everything was fine up until January 21. I have completely reinstalled Outlook, and reinstalled it, but of course it kept the old email info. Is there an easy way to restore all defaults on that machine? Is there a reason it wouldn't be working? Also, it won't download anything that was previously sent out before. When I added the account again, all the folders are completely empty. So I'm really unsure of what is going on.

In Outlook...

File
Info
-select account
Account Settings
Account Settings
Change Folder
-Change from whatever it was to:
-Outlook Data File - Inbox

Close the dialog, click send/recieve and see if it works.

• Marked as answer by Steve FanMicrosoft contingent staff, Moderator Monday, March 09, 2015 6:38 AM

In Outlook...

File
Info
-select account
Account Settings
Account Settings
Change Folder
-Change from whatever it was to:
-Outlook Data File - Inbox

Close the dialog, click send/recieve and see if it works.

• Marked as answer by Steve FanMicrosoft contingent staff, Moderator Monday, March 09, 2015 6:38 AM
• Unmarked as answer by Caleb - OPT 15 hours 24 minutes ago

No, didn't work. don't mark it as answered

NO, don't mark this as answered. It hasn't been answered. This is the same exact copy from another post and it didn't work when I tried it then. So don't mark this as answered