My manager recently got a new computer going from XP to Windows 7. from outlook 2007 to outlook 2010. She recieves and prints a huge number of attachments in her email daily. Ever since she moved to the new computer she can't use the quickprint option for attachments. Now when she tries to use it it opens the file (uses word for word docs, excel for speadsheets, adobe reader for pdfs). Sometimes it will open the file and then start printing but with pdfs it asks her if she would like to open the file with 2x kickoff or Adobe. even though i've checked the box to use adobe reader everytime it still asks. Once it opens the pdf in adobe it doesn't start printing like with the word or excel files. I can't find much help for quick print other than the add-ons you purchase.
Hi,
Try to set Word, Excel and Adobe as default program to open relevant files.
To change the program defaults in Windows 7, begin by clicking on Start>All Programs and then locate and click on the Default Programs icon at the top of the list. If you can’t find this icon, you can search for Default Programs in the Search Programs And Files search box on the Start Menu.
In the window that opens, click on Set Your Default Programs to open the programs default options window.
In this window, you will notice on the left hand side there is a list of the programs you have installed on your computer. Click Word, Excel and Adobe and click "set this program as default".
In addition, you can refer to this article about how to print attachments received in e-mail messages:
Hope that helps.
- Marked as answer by Jennifer ZhanModerator Tuesday, January 18, 2011 5:37 AM
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