Hi,

in a system with Windows Server 2008 and Outlook 2010 I'm facing this problem: mails are received always without attachment. The problem occours with both Exchange and simply POP/SMTP mail accounts.

I've already verify that mails are always sent with HTML format (no RTF).

The problem is appeared after last week updates.

Anyone has faced this problem or have some information about some issues with new updates?

Thank you!!

Hi,

Try to send and receive the emails via OWA and Webmail only, check if the attachments exist.

I have noticed some issues have occurred since the February 10, 2015 update for Outlook 2010 (KB2956128), but this symptom is the first time to be seen. To verify if your issue is related, uninstall this update temporarily to check the result.

Regards,

Melon Chen
TechNet Community Support

Hi,

we have tried to remove the update KB2956128 but the problem persist. Via webmail the attachment is sent correctly.

Thank you,

Riccardo

Update: the problem doesn't appear if the user send the mail via Exchange.

If the mail is sent with an account configured directly in Outlook the mails are received without attachments.