Hello

I've a User with serious Outlook 2010 problem. The application locks up, stops responding then closes. I've uninstalled and reinstalled Office 2010. Created new profile but issue comes back in a month. Disabled all of the add-ons. Ran SFC \SCANNOW. Checked the PST file with SCANPST.EXE. Changed antivirus from AVG 2013 Free to MS Security Essentials after running AVG Uninstaller. Scanned it with Malwarebytes, AVG and then with MS Security Essentials.

Nevertheless, the same keeps on happening and I'm at the position which I see no way out other than complete reinstall. The set up is IMAP / SMTP.

Here's the error:

Faulting application name: OUTLOOK.EXE, version: 14.0.6025.1000, time stamp: 0x4d949895
Faulting module name: pstprx32.dll, version: 14.0.6024.1000, time stamp: 0x4d81dff4
Exception code: 0xc0000005
Fault offset: 0x0000cdff
Faulting process id: 0x11ec
Faulting application start time: 0x01ce79d3fa3f01bc
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: c:\progra~2\micros~2\office14\pstprx32.dll
Report Id: 55450299-e5c7-11e2-ba96-5404a63d489d

Any feedback is greatly appre