Outlook 2010 meeting schedule tab is showing different name as meeting organizer

Hi,

Our users are using Outlook 2010 and mailboxes are on Exchange 2010.

One user send a meeting request all the recipients received that meeting request and seeing another user's (who is one of the recipient) name as organizer.  All the meeting accept responses are also going to that incorrect user who is now appearing as organizer.

I have found this article http://support.microsoft.com/default.aspx?scid=kb;EN-US;896253

Check these lines in this article "Additionally, if you click the Scheduling tab, the e-mail alias for the organizer is replaced with either your e-mail alias or the e-mail alias of another attendee."

This is exactly what we are seeing.  This article was for Outlook 2003.  We are using Outlook 2010 and Exchange 2010.  Seems like some bugs are comeing back to Outlook 2010.  We can not reproduce this issue.

Please let me know if anyone else seen a similar issue.

Thanks,

 

May 31st, 2011 11:36pm

Hi

 

Thank you for using Microsoft Office for IT Professionals Forums.

 

Please make sure user didn’t use OWA or Delegate access to create meeting request.

If this problem for specific person, we can try to install follow hotfix package.

 

Description of the Outlook 2010 hotfix package (outlook-x-none.msp): February 22, 2011

http://support.microsoft.com/kb/2475877

 

Description of the Outlook 2010 hotfix package (outlook-x-none): May 10, 2011

http://support.microsoft.com/kb/2547227

 

Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

 

Hope that helps.

 

Sincerely

William Zhou CHN
Free Windows Admin Tool Kit Click here and download it now
June 2nd, 2011 8:41am

Hello William,

Thanks for your responose.  We have seen this issue only with one user who is Excecutive Assistant but she has full access rights to the VPs mailbox and she has mapped VPs mailbox as "additional mailbox"  She creates similar meeting requests everyday but this was just one time it happened I have not heard anything else from any other user.

Even that user is not able to re-produce this issue. 

So, not sure how to test these hotfixes.

Thanks,

June 8th, 2011 10:19pm

Raman,

Don't know if you're still checking this, but i also have a user with a similar issue.  The user is also an Exec Assistant with multiple calendar access.  When UserA goes to another user's calendar, UserB, and tries to create an appointment, it will sometimes put UserA as the organizer. 

What i have found is UserA double clicks on UserB's calendar to create the appointment, and Outlook will create a Meeting Request instead and put UserA as the organizer.  If UserA closes the Meeting Request window and does another double-click in the same spot (or any time slot, it doesn't matter) on UserB's calendar, it will create an Appointment Request and NOT put UserA as the organizer.  UserB will show up as the organizer as it should.

The first time UserA goes into any other calendar and does this double-click method for creating an appoitnment, it will put UserA as the organizer instead of the actual calendar owner.

http://support.microsoft.com/kb/2475877 -this hotfix didn't resolve the issue.

http://support.microsoft.com/kb/2547227 -didn't see how this one was related. didn't apply this hotfix.

Any other ideas?

Free Windows Admin Tool Kit Click here and download it now
August 3rd, 2011 2:32pm

Raman,

Don't know if you're still checking this, but i also have a user with a similar issue.  The user is also an Exec Assistant with multiple calendar access.  When UserA goes to another user's calendar, UserB, and tries to create an appointment, it will sometimes put UserA as the organizer. 

What i have found is UserA double clicks on UserB's calendar to create the appointment, and Outlook will create a Meeting Request instead and put UserA as the organizer.  If UserA closes the Meeting Request window and does another double-click in the same spot (or any time slot, it doesn't matter) on UserB's calendar, it will create an Appointment Request and NOT put UserA as the organizer.  UserB will show up as the organizer as it should.

The first time UserA goes into any other calendar and does this double-click method for creating an appoitnment, it will put UserA as the organizer instead of the actual calendar owner.

 -this hotfix didn't resolve the issue.

-didn't see how this one was related. didn't apply this hotfix.

Any other ideas?

All,

I am experiencing the same issue. Has this issue been resolved?

Thx,

S

May 26th, 2014 3:20pm

Raman,

Don't know if you're still checking this, but i also have a user with a similar issue.  The user is also an Exec Assistant with multiple calendar access.  When UserA goes to another user's calendar, UserB, and tries to create an appointment, it will sometimes put UserA as the organizer. 

What i have found is UserA double clicks on UserB's calendar to create the appointment, and Outlook will create a Meeting Request instead and put UserA as the organizer.  If UserA closes the Meeting Request window and does another double-click in the same spot (or any time slot, it doesn't matter) on UserB's calendar, it will create an Appointment Request and NOT put UserA as the organizer.  UserB will show up as the organizer as it should.

The first time UserA goes into any other calendar and does this double-click method for creating an appoitnment, it will put UserA as the organizer instead of the actual calendar owner.

 -this hotfix didn't resolve the issue.

-didn't see how this one was related. didn't apply this hotfix.

Any other ideas?

All,

I am experiencing the same issue. Has this issue been resolved?

Thx,

S

Hi Microsoft,

I have the same problem and seek a fix. I did not see a reply here on in another threat. Is MS working on it?

Thanks for letting us know :-)

Best,

Happyuser99

Free Windows Admin Tool Kit Click here and download it now
August 17th, 2015 6:17am

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